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March 2024 by david ellis
Great nurse great front office doctor never follows up or is to busy to complete simple tasks like calling in refills correctly
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July 2023 by Anna Blendt
Absolutely love the staff and Lisa is Amazing. She has helped myself and my husband with so many things we weren't grt answers on.
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November 2022 by Taylor Price
I waited over 3 months for an appt just for the receptionist to cancel my app 5 days before just because I called an asked if I could reschedule. Never said cancel or anything even replied back to the text message confirming I would be there. When I showed up I was rudely met with a lady that clearly doesn't like her job blaming me for the cancelation all because I asked if it was possible to reschedule she said no an I said ok which I'm guessing she thought that was me canceling. Now I must find a new doctor an wait mo this again because I will be considered a new patients. Highly don't recommend this place
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January 2022 by Pamela Hawkins
They do not answer the telephone and supposedly due to Covid, will not allow any patients into the office. Only telehealth visits - they need to be reported to the AMA.
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October 2021 by V Johnson
Lisa needs to go back to school unprofessional my daughter experience lower belly pain she made her get on her knees crack like a duck and said to me if she can do this she fine ....after leaving her practice new doctor tested her for crohns diease ..... and she had a infection in colon ... thank God we went to another doctor and got this issue look after correctly..... her office is very unprofessional.... and her !!! Do pass her bye …
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July 2021 by Denver Radcliffe
We went to the office Monday for my Husband's appointment.He has waited WEEKS for this appointment...It was 845 on a Monday morning..we didn't want to go that early!they set the appointment time! There was a Dr filling in for Lisa Hall...My husband said she was so rude, in a rush, exasperated! Breathing heavy at every quest and rolling her eyes! It is ridiculous to wait this long to see a primary care and they blow us off because THEYare too busy! The receptionists were so rude that's why I am leaving this review..noone cares anymore how we are treated! We ALL deserve better. Disgusting unprofessional behavior...thank God I didn't go in!
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May 2021 by A M
Lisa and her staff are disgusting. I came in as a new patient back in March, had my physical with Lisa and requested my medical records be sent over from my prior PCP. Earlier this month I had an Occupational Health appointment for a new job. Due to my pmh of anxiety they were concerned about me wearing an N95 so they asked for work clearance from my PCP. Lisa refused to make a determination whether I was able to work or not because she "doesn't know me" Even though she had my past medical records to go by which I had sent to her office TWO times and my physical with her. I requested she call me to discuss this over the phone, she never called or allowed me to schedule an appointment, instead she kicked me out of her practice because I was upset about her discriminatory treatment of me. Now I am unable to start working as scheduled. My 8 year old son and I are now losing income. I can't even file for disability because she refused to say if I was able to work or if I am unable due to disability. I feel my rights were violated, I feel abused and mistreated by Lisa and her rude, callous and mean staff. Run far, far away from this practice
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April 2021 by Ryan Kennan
Worst practice ever, rude, mean, self absorbed people
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March 2021 by Dora Butler-Wilson
Lisa is very caring and she definitely listens to you and does everything in her scope to provide what you need. But her staff esp the receptionist is very arrogant and , questions and answers you sharply.
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December 2020 by vietta Johnson
Lisa needs to go back to school unprofessional my daughter experience lower belly pain she made her get on her knees crack like a duck and said to me if she can do this she fine ....after leaving her practice new doctor tested her for chrome disease..... and she had clious and a infection in colon ... thank God we went to another doctor and got this issue look after correctly..... her office is very unprofessional.... and her !!!
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November 2020 by Jimmy Mac Black Powder Symphony
I’ve been going here since they built the place lol Dr.L.hall is Amazing ,kind compassionate and understanding!!!that staff .Katie!!!is the same thank you galena fam.i appreciate everything I would definitely recommend ????
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February 2020 by Anna Startt
Lisa Hall is one of the best I have ever had in my 40 years. She is very caring and listens to you. No judgement ever from her. She truly is a great person and NP. I hope she never leaves this area.
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January 2019 by Lindsey Hooker
Lisa Hall is a very understanding and helpful nurse practitioner. She always takes time to listen and help with all your problems. I highly recommend for anyone looking for a new Dr to go to Galena family medicine.
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October 2018 by Lindsey Hooker
Lisa Hall is a very understanding and helpful nurse practitioner. She always takes time to listen and help with all your problems. I highly recommend for anyone looking for a new Dr to go to Galena family medicine.
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June 2017 by doug roloff
Worst experience ever.got in a terrible accident.the practitioner(they have no real Dr)told me to go to physical therapy and not work until they released me.
