DSW Designer Shoe Warehouse is where shoe lovers go to find a large selection of in-season and on-trend brands and styles. The store features over 25,000 pairs of designer shoes for men, women, and kids from popular brands, along with handbags and accessories. Customers appreciate the nice and extensive selection, though some popular sizes can be hard to find. The staff receives consistent praise for being friendly, helpful, and great. Employees are described as going above and beyond to help customers find what they need and to resolve issues, with specific thanks to the determined sales lead and helpful manager on duty. Many customers report good experiences and satisfaction with the customer service, stating the staff listens and works to satisfy them. The store offers a free Rewards program with perks and promotes shoe donations. While some note systemic issues like shipping delays or stock shortages, many customers are satisfied, would recommend the store, and plan to return. The location has plenty of parking.
Very grateful for Kayla for helping me double check if they had a shoe I was in search of in my size. She was patient and helped me double check boxes and checked the back! She was so sweet and helpful. This store also has a wonderful selection.
September 2025
Just did a pickup of hair accessories. They have the best selection of the mini hair claws in the area. Pick was easy. Parking was plentiful.
August 2025
Didn't have many of the avionics shoes. Small selection. None in my size.