Team behind the counter could use some coaching on how to interact with patrons. Be more inviting and helpful to first time customers. Not everybody has a firehouse sub in thier
September 2023
Employees were just standing around on their phones. I wasn’t even greeted when I walked in for my pick up order. I also noticed that everything wasn’t in the bag. I like the food here but the service could improve.
August 2023
Really disappointed with this place lately. Meatballs burned, sandwiches drenched in mayo, they’ve been out of ingredients quite a bit. The meatballs tonight really did it. Frustrated that someone thought they were okay to serve.
