-
August 2022 by Google user
I have never had any issues with my dog getting groomed before, but when I picked up my dog the groomer said he was “a pill” and “a butthead.” I asked her if she thought it was professional to call my dog names, and she got defensive and said he was difficult. Again, he’s been groomed numerous times and I’ve never heard anything negative before. Unbelievable. Petco Grooming has lost my business moving forward.
-
January 2022 by Vanessa F.
Horrible customer service, yesterday I got news that I had to give up my snake because I'm moving duty stations due to being in the Navy. I have no close family or friends that can take in a snake so I wanted to know that best option for my snake and heard I could give my snake back to the store and I feel like that would be the safest for a time sensitive move. This has happened once before, but if you know anything about being in the military, there are time sensitive moves, which sadly cause pets to have to find a new home sometimes. The lady I spoke to on the phone was insensitive and while I asked for help trying to figure out options to rehome my pet she was rude. I then told her I'm in the military and she then said they don't have room. I can understand if there was no room but there was no need to comment on me giving up my pet because she did not know the circumstances and this is not something I want to do. Very inappropriate.
-
January 2022 by Terry Moonet
They are always very professional and my dogs look great
-
October 2021 by Brittany Duncan
Very clean store. Associates Are helpful
-
September 2021 by Nick Ameen
I have never had any issues with my dog getting groomed before, but when I picked up my dog the groomer said he was “a pill” and “a butthead.” I asked her if she thought it was professional to call my dog names, and she got defensive and said he was difficult. Again, he’s been groomed numerous times and I’ve never heard anything negative before. Unbelievable. Petco Grooming has lost my business moving forward.
-
June 2021 by Steve Taylor
Pretty crowded... we felt that the dogs came home with flees!
-
April 2021 by Helen M Bursley-Fournier
Great service and very professional. Dogs were groomed as requested
-
March 2021 by N L
The groomers were very accommodating and worked well with my senior dogs. I'm a request customer and happy with the service.
-
March 2021 by DJ DANNY T MXE DJ's / Fleet DJ's
The people there are fantastic. Very friendly to our family member.
-
March 2021 by Alisha Williams
Great Service! Jamie W. really took care of my William
-
March 2021 by Jeanne Jeffrey
Terrible customer service! Don’t follow store policies and manager Sean pretty much decides what can and cannot be returned at this store even though return policy specially states items bought online can be returned at any location with online order receipt.
-
March 2021 by Anthony Dennis
Terrible customer service - online order placed and went to return unopened items and the store Manager Sean refused to look at the receipt and refused the return when the company policy clearly states they do.
-
February 2021 by D Shelton
The technician carried out all my wishes in terms of his grooming. My baby looks very handsome.
-
February 2021 by Lovely W.
Our go to pet store for our aquatic marine life! The team with the fish are extremely knowledgeable and outgoing! Sign up and use your pets rewards and you can make donations for pets at checkout! Happy Pet Shopping!
-
January 2021 by Win Hines
Phantom get the deshedding with his bath and has to be brushed for a long time, he still had excess hair still coming off