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September 2025 by Maria Isabel Cardona
The lady was very kind!!! I went early to make a return and everything was very simple, as it was my first time I didn’t even know how all that worked, so I just asked and she was very kind and everything was fast!
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January 2025 by JANICE Slaughter Janice Slaughter
Polit and professional
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December 2024 by Big Jm
Said it was open dec 30th and it wasn't lol ( trick me lol )
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December 2024 by Medusa Núríyya
I actually enjoy coming to this particular post office even though I have one situated directly across the road from me. My last visit was on Friday (12/13) around 1:13-14 pm, and the lady on the far right was very kind! I just wanted to say I truly appreciate the effort.☺️
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December 2024 by melissa gross
I drive to this post office instead of Crofton where I live because they are so much nicer here!!
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September 2024 by Tisha Troyer
Came in for passport service and Jocelyn greeted us and took care of the 2 of us in no time at all. We had our photos taken, our information taken and processed in about 20 minutes. I recommend having the documents already filled out, which we had done.
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April 2024 by Diana Needle
Small Post Office located on the corner of Gambrills Road and RT 175.
Very easy to see from the road. Small parking area and not very busy, at least when I showed up for a passport appointment.
Jocelyn assisted me with taking my picture and going over the instructions. Extremely helpful and friendly. In fact, she saw an error which I corrected. The entire process took less than 15 minutes.
If you need a passport with a photo and live close to this facility, I recommend using their services. You can make the appointment online which made everything easier.
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March 2024 by Michael Kolb
Excellent service, knowledgeable, and a wonderful small hometown post office. Too bad self entitled people have to use their services as well and leave bad reviews on Google.
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June 2023 by Kim Anderson
Very friendly.
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March 2023 by Jennifer King
Our child passport photo taken here was rejected for background problems because our kids head was too low. Space is cluttered and photo station was unprofessional. staff was not helpful or knowledgeable. Regret using this post office for our kid’s passport.
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March 2023 by Mike Dorothy
Very friendly and professional staff. Brightened everyone's day. The gold standard for customer service. The world needs more of this.
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January 2023 by Payal Amin
Super kind and patient employees. Came in during a very busy time, and they were so friendly and willing to help find the perfect products.
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June 2022 by Deborah Sellers
I cannot say enough GOOD things about my experience with Shavon at this branch. Being inexperienced in international shipments, she was patient & gracious when I was unsure of what to do. When my item was overweight, she provided me with the forms required & said she would be there for me when I came back to ship the divided package. I made an error on a form, and she was understanding and willing to correct it without any fuss. She was funny, positive, and overall improved my impression of USPS’ customer service. Thank you, Shavon, for brightening my day & I hope your management recognizes what a great asset you are to their team & rewards you directly.
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May 2022 by Ayanna John
I wish I could get through to the manager of this location. Not only was I the only customer there, the woman at the desk must not know the definition of customer service (which is her job!) and was the most unhelpful. To make matters worse, I went to the crofton location and the young lady exceeded my expectations and was extremely helpful. So much that I decided to purchase products when I didn’t need it. Don’t go to Gambrills, go to Crofton! It’s worth it!
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March 2021 by Stephen Mencik
If you drop off a pre-paid package and don't visit the counter with it, they will never scan it. Thus tracking doesn't start until some other place in the system gets around to scanning it. Home delivery doesn't always pick up mail from the mailbox. I put out a small package today inside the box with the flag up. Carrier simply added our incoming mail on top of it and my package did not go out. Come on, it really isn't that difficult to remove the outgoing mail before adding the incoming mail.
