-
July 2025 by Anna Benny
Amadou was extremely unhelpful showcasing an attitude not suiting customer service roles. Amadou didn't care to help and was rude.
-
May 2025 by Megan Collins
Amadou was fantastic, made the purchase process and efficient while also being personable. Highly recommend.
-
May 2025 by Devon Henson
My fiance and I came in to turn in our old phones; but we had some hiccups with turning them in. Paul was excellent!!! He was very attentive and patient with us…He is truly amazing!!! He deserves a raise give this man a raise!!!!
-
May 2025 by Harsha Gurusinghe
Carlos at the Germantown store, demonstrated exceptional knowledge, professionalism, and efficiency. Additionally, he was friendly and responsive, addressing all my inquiries and providing tailored solutions based on my specific requirements. I highly recommend revisiting the store for any future assistance they may offer. Thank you for your exceptional service.
-
May 2025 by Carl Peterson
Amadou was extremely pleasant / helpful and got me in and out with a new service and phone in record time . Very pleased
-
May 2025 by Chantal Grace
Adamou help us as much as he could and was very respectful and kind
-
May 2025 by Henry
Jason knew exactly what I was in the store for even when I didn't finish explaining myself. He is very knowledgeable and professional ⭐️⭐️⭐️⭐️⭐️
-
May 2025 by Ydahlia Metzgen
This was a great experience. Shahnawaz provided superb service. He has an excellent customer service attitude, is knowledgeable, competent and gracious.
-
August 2024 by Renee Parks
I came in to store due to an email concerning bill increase! The employee/sales rep Paul B was able to answer my questions and help me with getting me a lower paying cell service plan!
-
July 2024 by Doule Zheng (逗乐)
I am extremely disappointed with the service at this store. Two months ago, I upgraded three phones and explicitly stated that I did not want any additional services or insurance. I recently reviewed my bills and found that each line had an added service fee of $6 per month, totaling $18 for three phones, which has been charged for two months. That’s an extra $36. Additionally, one of the phones was given insurance without my consent, costing $50 per month, totaling $100 for two months. In total, I have been overcharged $136 in the past two months without my knowledge or approval.
It is clear that the staff here are more focused on earning commissions rather than providing honest customer service. This is unacceptable and unethical.
-
July 2024 by Regina Harris
Excellent customer service. No wait time. Items were in stock. We were in and out the store in less that 7 minutes.
-
June 2024 by Ros C
The customer service I received from Att Rep Beck was at the caliber of supervisor excellence. He was extremely informative about his job and kind. I am grateful he helped me keep my phone number.
-
May 2024 by Leticia Aragon
Good service
-
May 2024 by Mia Mack
The worker was great and he let me choose my new phone number i recommended this store hands down
-
May 2024 by Robert Anderson
John Carlos was excellent and very helpful.
