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April 2025 by Patty
This store is not good they supposed to close at 11:00pm but they close at 10:50pm
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March 2025 by Debra Beckford
They are the worse. I got a proscription filled here for my 3 year old. I was supposed to receive 4 days worth of liquid formula and the only gave me 5 ml, which is what fit in the small syringe for a 1 time dose. The only reason why I even use them was because I wasn’t going to make it in time for my regular pharmacy which is located in Frederick. If I could give 000000000 stars I would. They put my child in a dilemma because her meds was not filled properly.
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March 2025 by angela njuki
Absolute WORST SERVICE IN THE PHARMACY!! I spoke to Rich. I called about my daughters medicine that she needs to take DAILY. The African guy who claims to be a manager was VERY RUDE AND BELITTLING. I asked them to fax my daughters Pediatrician he said “he did” so I asked him to confirm the number he faxed he replied “just tell me the number you have” if he already faxed over the information, he would know the number it was faxed to correct? He then began to tell me that I am the problem. When I asked to speak to someone else, he denied shouting “ I AM THE MANAGER “ I have never experienced such disgusting service here. I have come here for years ! You hold people’s lives in your hands. Especially children. Shame on you.
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February 2025 by J Kim
The store is good. But the pharmacy is inefficient, ineffective, not good, etc
is a BIG NO.
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July 2024 by Zeldakeeper
Convenient and faster than other stores
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July 2024 by so non
Cvs Pharmacy at this location is the sloooowest, least customer service oriented!!!!
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April 2024 by Jose Castañeda
Variety of products and excellent service
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February 2024 by kinnsy Martínez
Very efficient and attentive.
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February 2024 by mbah edwin
Wow the pharmacist who assisted me was very very humble and kind, Mr ULRICH is very high professional in his Job he make sure to explain every details of my medication I am grateful that I met him. Congratulations to him and the Friderick rd Germantown cvs i recommend this cvs 100%
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February 2024 by Nicole Gordon
By far the worst experience I’ve had there. The pharmacist was extremely rude (He’s tall and African-American). I first went through the drive-through and he tried to explain it to me, but I couldn’t understand why so I decided to go in. He tried to explain it again louder, he made smart remarks and tried to dismiss me when I still had questions. Very unprofessional. I would not recommend this CVS.
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January 2024 by DT
I was on hold for 28 minutes to speak to a pharmacist. After all that time waiting, they picked up and hung up. I called them a second time and they hung up again. Clearly they don't value customers and their time.
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January 2024 by ben endicott
Got here 15 minutes before the posted closing time. Customers are still walking around inside, but the doors have already been locked.
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December 2023 by Maryana Elizabeth
Be careful spending money here. My mom used her debit card for medication pick up and now someone is using her card there she froze it and got a new one but they still are making multiple attempts at that CVS
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December 2023 by Mewa Mewa
OMG, one of the best CVS locally. What a customer service. Very clean and organized, easy to find my stuff. Henok is awesome, I felt welcome. I wish all the CVSs are like that. Definitely recommend this awesome store. Henok for president.
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November 2023 by Phuong Bui
Worst customer service in the pharmacy. The drive through pharmacy is never working. (It probably is open 1 day a week) Never answers their phone (there’s actually no ringer on it so they can’t even hear when someone calls - I know because I have walked in still waiting on the phone for someone to pick up after a 45 min wait). My doctor can never get a hold of them, my health care provider can never get a hold of them - they have been messing up my prescription fill for months and doesn’t know what happened. And when I ask about it, I get an answer with a nasty attitude and unprofessionalism.Someone hire new people because they are always short staffed and change need to be made ASAP.
