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February 2024 by Tayron Benard
No comment very
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February 2024 by Agnes Mama
Very nice
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February 2024 by Grace Losala
Great
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February 2024 by MelodicMetal Music
Do not book this hotel. Atrocious / abusive staff. Suspect policies and surprise fees. Cancellation policies not posted on the website. This place will go out of it's way to provide no service and take as much money from you as possible. Multiple people were turned away that had reservations while i waited for my room i had booked. This hotel cancelled my same day reservation and then charged me a fee. Corporate does not respond to anything and promised a phone call back and resolution to my complaint the one time i connected to a human 3 months ago. Management and the overall company are awful. The on site manager is one of the worst people i've had to interact with in my life. Beware. Do not book this hotel location.Safety: This hotel is full of cringe.
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February 2024 by David Dah
Nice and cleanRooms: Nice and cozyNearby activities: NaSafety: NaWalkability: NaFood & drinks: NaNoteworthy details: Na
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January 2024 by Sammy Hernandez
Great
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January 2024 by Fabrice Dah
Very nice
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January 2024 by Jessica Templin
Stayed here on our way south and super disappointed with the lack of cleanliness in the room. There were stains on the bed skirts, cigarette holes in the shower curtain, hairs in the tub and the bathroom counter was not clean at all. I would definitely not recommend this place and will not be back.
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January 2024 by Timeka Smith
I don't even know where to start. This hotel was completely different from the one I stay in last month, I was extremely disappointed with this stay. I'm going to try to make this short. I reserved a stay for one night through t-mobile Tuesday app- they had a good rate. I called early Thursday morning because I was unable to add an additional person to pick up the key throughthe site. I spoke with a representative and he was able to add the note but also said, "that I should call the actual hotel and speak the front desk when they open at 10am." I called about 1010 and got another rep who then said, " if I filled out an authorization form and add the persons name they would be able to pick up the key"- completed. I call again in a few hours, and this time I reached the desk. I asked if they recieved the form and if the note from earlier is there because the 2nd guest is on the way there to check-in. Front desk clerk(female) responds, "yes I see your note but the form is for incidentals." "Since your reservation was made through 3rd party we are unable to add or make changes so you would need to be present for check in." I told her that I was told if I filled out the form my 2nd guest would be authorized to pick up the key, she advised me that I was misinformed. So now my 2nd guest has to find something to do until I get off in 2.5 hours smh. After hanging up I called the back to try a representative or someone a little higher; got someone, told her the situation and she said, "yes that was correct due to the 3rd party reservation, nothing can be changed and she apologized for the misinformation."Get to check-in there was a young male there who looked like he was ready the go home. I asked a question and he responded as if he really didn't want to talk. I asked for the pots, pans and dishes he responds, "oh we don't do that anymore"- that too would have been nice to know from the fine print as well. it served its one night purpose, but I will not be returning to that facility.Rooms: The numbers are soo small can't see them while driving ended up parking on the opposite side of the building. We get to the room and it looks nothing like the previous room(the buildings MUST be run differently). Some of the curtain was off track and hanging, stains all on the ceiling/wall by the bathroom, only had one washcloth and the shower head sprayed everywhere. Pros- the heat worked, the bed was comfortable(although I was a little itchy at first), the refrigerator worked, tv worked, there were 2 chairs at the counter space(for tall people) and the tub was clean.
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January 2024 by Jamie D
We stayed at this hotel on route home from Florida to Canada. We booked on the fly based on our location. Check in was fine but we had been given a room at the very back furthest building. When we pulled in and parked a drug deal was happening in the back lot. Out of the control of the hotel but upon getting into our room we noticed non stop dog barking from the room beside us. They kept yelling to stop the dogs from barking but overall this was starting to scare my kids. The room is old and more motel than hotel. We found the 1 star reviews with bed bug pictures after we decided the smoke and weed smell was too much within 15 mins of checking in. Looks like a lot of paid reviews to bury the bed bug reviews. They obviously have very long term tenants at this hotel, plus drug use and smoking within the hotel. We checked out and checked into the neighbouring hotel.
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January 2024 by Brianna
Honestly I hate doing this but a bit disappointed saw bugs crawling on my pillow both nights. I don’t know what kind of bug it was which is why it’s more frustrating because if it was a bed bug that is just awful. Squished one the first night. I am 8 months pregnant and had my 2 toddlers with me as we were having a little vacation before baby comes. I am upset about this because this is just not ok and we didn’t have great sleep because of this and I couldn’t even get reimbursed I won’ t be coming back to hotels as I’ll have a third little one so hotels will just be a lot with 3 kids. I was hoping that they would just reimburse because customers are always right but no
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December 2023 by Babe Ama
We were there from 11/22/23through 11/25/23. It was a horrible experience. One towel provided for 4 guests. When we called for additional towels we were told to wait till the next morning. TV didn't work. Tiny stove didn't work and worst of all, we were placed next to a room with dogs who barked through the nights. Terrible rooms. No cleaners came to clean or change bed sheets the entire time we were there. Terrible experience! Will never have anything to do with this locationRooms: Terrible rooms. No cleaners came to clean or change bed sheets the entire time we were there.Noteworthy details: We were there from 11/22/23through 11/25/23. It was a horrible experience. One towel provided for 4 guests. When we called for additional towels we were told to wait till the next morning. TV didn't work. Tiny stove didn't work and worst of all, we were placed next to a room with dogs who barked through the nights. Terrible rooms. No cleaners came to clean or change bed sheets the entire time we were there. Terrible experience! Will never have anything to do with this location
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November 2023 by Chloe
Thank you extended stay for the 4 nights. I stayed at this premises.The hotel was clean and the employees were really pleasant. They indeed try to make you feel at home away from home.Rooms: The room was super cleanSafety: I never got any incident at the hotelWalkability: It was a walkable distance from the transit center to the hotel.
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November 2023 by Nicole Tugwell
This was the worst hotel experience I have ever encountered. I booked through a third party and no where was it indicated you had to check into the hotel by 10pm. We got to the facility around 1030 and noticed a sign on the door stating they were closed. We called the number, someone came out, but stated they had us down as a no show because we were not there by 10pm. After much discussion with the staff at this location, I demanded a refund, at which time they told me to contact the third party. It has been extremely difficult to reach anyone at this facility in regards to the refund that I am entitled. With this being said, it has been over a week and a half, they're trying to keep my money for a stay that never happened. I was able to go to another ESA right down the street that accommodated the late check in stating that there is always someone on location to assist. I would not ever recommend this establishment to anyone.
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October 2023 by Faith Beams
Is it possible to rate this place any lower than 1?!! They don't answer the phone before 11am!There is NO coffee maker, cups, coffee, tea bags, sugar, creamer, hair conditioner, tissues and hand towels,
