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“the general manager was very polite and personable at checkout and maintained a very clean and one of the most organized old navy’s i’ve ever been in. great customer service”
“I came in looking to tailor a current suit and buy a new one. I was helped by Brandon and couldn’t have been happier with my service! I recommend this location as I’ve been here multiple times”
“Staff are super friendly, and they do a great job keeping things organized in the store. Clerk also helped explain current deals and return policies thoughtfully.”
“My wife and I would like to say that we have always enjoyed shopping at JCrew Clarksburg Outlet. They have a very nice line of clothes for both men/ women and the store are always well “up-kept” even during high traffic flow. Overall the staffs; especially Dena and Tom, are very professional and always there to assist their customers with anything. That’s the reason my wife love to shop at Clarksburg JCrew because of Dena and Tom pleasantness and their professionalism. I do know retailer businesses can be tough with all sort of customers coming through the door; but to see Dena and Tom maintain their smile and pleasant greetings always wanted to make my wife to come back to JCrew at the Clarksburg Outlet.”
“Legit perfumes bought Bvlgari for my mother here turns out it was the bigger size for a lower price than the other perfume stores nearby. Confirmed it was not fake. Brought it on mothers day”
“I was recently in there getting some new clothes because I lost so much weight recently. The person working the register at the time was really nice and gave me some advise on the area. Thanks!”
“This is a great store and Niko is so helpful and professional! He helped me find a few things today that I wouldn't have picked out on my own! If you come into this store ask for him and he will definitely be helpful with any purchase!”
“Kohl's has been my go to place for bargain clothing & small appliances for over 20 years.
Shop at the right times for extra savings. They even have Kohl's Kash!
Skip the credit card. The terms haven't been good.
Stress free shopping, except at Christmas!
Always plenty of parking.”
“I visited this store today and an employee named Stephanie helped me out a ton. She was incredibly nice, professional, and informative. I really appreciated her insights and kindness. Thank you very much. I wish you all the best, Stephanie.”
“My credit card slipped out of my pocket to the floor when I was shopping and a cash register employee had picked it up. When I asked the cash register if they had spotted a lost credit card, she told that she had picked it up and showed it to me and asked if it was the one. I said yes but I forgot to say thank you since I was so panicked. So whoever that employee was if you’re reading this, thank you!”
“great store and a wonderful environment. i walked into this store not knowing a lick of fashion and instantly these two workers i believe nelly and henry instantly greeted me making me feel so welcomed. they seemed like cool and hippy people and were lowkey eye candy. they offered me advice and tips on what would look good for my body type and transformed me into the fashion machine i am today. wonderful place and would come again”
“This store has a different selection than another location in Maryland. It is a bit more stocked with an ample selection of dresses and polos.Staff is always helpful making for a great shopping experience. There is a sale on something or the other in this store.”
“I was in the store today and was pleasantly surprised at the cute items they had on sale. Yes it is a bit overpriced, but no more so than similar styles found at Anthropologie. I would have to agree with the lack of customer service, though. Although I was greeted by the three girls at the register, one sitting up on the counter and another on her phone, that was it. I never saw them interact with anyone who was browsing in the store, and when I went back to the dressing room to try something on no one ever came to open a door for me. I do have to give them five stars for entertainment though. The three had no problem talking loudly enough for all to hear. They were creating a Yelp account so that they could leave positive reviews. I loved hearing one give the other a hard time that "Olivia Sails" didn't sound like a real name LOL! If you're going to leave fake reviews, perhaps be a little more discrete about it. Four stars for the merchandise though.”
“Great customer service from Larry. Very patient and helpful even with a full store of customers. Had to go back 4 times to get the perfect fitting pair of shoes for me and my friend. Would definitely shop here again thanks to the amazing customer service experience”
“Here's MY Theory: Nothing's ever NOT on sale. That's it... I said it. But for reals... Theory is always sending me emails being like "Right now: 70 percent off of practically everything in our store!" Well... it's like 70 percent off like 10 percent of things. And that 10 percent of things is originally priced at like 400 dollars. So most all of their clothes there I would say go for in between 100-350 dollars. It's not cheap. THAT SAID! A few years ago I went to buy a light jacket and I stumbled into Theory for the first time. I saw this rack that was marked at 80 percent off, and there was this beautiful black jacket on it that I ended up buying. It was the most I've ever spent on a jacket... up until this most recent visit 0.0 BUT! It is easily my favorite jacket, the quality is TOP notch, and it has held up like an absolute champ for all those years with no real serious signs of wear. I believe in the products. Which is why when I was looking for a nice winter coat, one of my first stops was Theory. Luckily... they were having their Black Friday sale... which means I ended up with this BOMB winter coat that has down in it. It is so incredibly comfortable, warm, and you can tell is constructed expertly. I also ended up with this cute little bomber style jacket and a sweater. The saleswoman there were as helpful and friendly as can be. Because it was their Black Friday sale, and SO much of the store was marked at deeper discounts than it's already pretty deep discounts, I spent an inordinate amount of time in that store trying SO many things on. I felt the need to joke to the saleswoman that I'm probably gonna spend so much time in the store that the shifts are gonna change (it was 10:30 in the morning for some context). There was this one absolutely stunning wool coat that I put on and ALMOST bought, but with how much money I was already spending on the other stuff, I really displayed the most meager amount of will power ever displayed by a human being and put it back on the rack. Even though the saleswoman were super nice and were telling me how good I look in it, and don't worry, I agreed. I just couldn't justify that purchase at that time. So... I'll probably go back tomorrow before the sale ends... I mean... if it happens on two separate days... it doesn't count right? Ugh... that coat was so nice. Like stop. Just stop.”
“The store was very clean and organized, which made shopping easy. The associates were helpful and friendly without being pushy. Overall, a really good experience!”
“Here, you may be able to find a $1,000 item for 70% off during a good sale. Spaciously placed groups of merchandise. The skillful use of security tags on small. expensive items.”
“Nusrat & Maria helped me out alot in the store! I couldn’t find a good style and they helped me with sizes and styles They were very kind and respectful and helpful! Will definitely ask for them when i come back because they were super nice, 10/10 customer support!”
“Kaitlyn customer service was very excellent very gentle with my family & I her smile was delightful her patience & energy was top tear I received all my purchases brand new wrapped & great thank you so much for your support and help I will be back just because of you making me feel very comfortable”
“Very Excellent customer service from an employee (forgot to get name) and the fragarance they had on smelled very attractive. Will definitely be shopping from them again.”
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“I like to go shop there with coupons. Whenever I have an Amazon return, I go there and they print me out a coupon. Clothes and shoes are good quality, with brands like nine west. They also sell toys, small appliances, vacuum cleaners, etc. There is a Sephora store inside, too.”