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March 2024 by Brandon Hall
These are amazing apartments in a great area, and it's a great place to call home. The staff was always pleasant and greeted you with a smile and willing to help you with any issue. The workout room was one of my favorites at the pinnacle. So if you are looking for your next apartment please give pinnacle a call.Brandon
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March 2024 by Carlisha Tiara
This place management is horrible. They have yet to return my deposit of $500 despite of numerous conversations with a leasing agent/ property manager. We were told we would receive an email shortly that shortly has turned into days. Someone from this company needs to reach out to my partner and I for our refund asap.
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January 2024 by Michael McLean
My wife and I were considering touring this complex but these snappy management replies made us think otherwise. Red flag.
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December 2023 by Libby Gladding
Management does a really good job. I can tell they try hard. Christina is super helpful. The location is fantastic, the property is nice and the apartment is nice. The only reason I didn’t give it 5 stars is because some of the other tenants are extremely messy and loud. This is not the fault of Pinnacle and I do feel bad for them as they’re always cleaning behind these messy tenants. When we first moved in we had a pest problem from the last messy tenant but Pinnacle took care of it right away and has done whatever was needed to solve it. Really really happy with management here.
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December 2023 by Isaac Simpson
Dishwasher hasn't worked properly since August, had to file several work orders to finally convince them it needs to be replaced. That was over a month ago. Rental manager is never in the office and no one is able to update me on the situation. Still no Dishwasher with a child due in about a week. Also huge rat infestation around the dumpster in the middle of the parking lot.
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November 2023 by Lauren Chrismer
I cannot express enough my gratitude & respect for Cindy at Pinnacle. Apartment hunting is always stressful but Cindy made it a dream. She treated me with the utmost respect & care. Her professionalism did not go unnoticed but her sweet soul bursted through. Cindy helped me find the perfect new home for me & made sure I got everything I wanted in my new renovated apartment. The apartments are beautiful & I cannot wait to create my new space with warmth & good memories. Cindy deserves recognition for her work ethic & love for humanity. She truly is the best & I cannot be more happy that I met her.
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November 2023 by Fatima Lubrino
Love my apartment, feels homely, no noise, very peaceful. So much natural light which l love especially for my plants. I have already gotten compliments about my place. So glad l moved here. Extremely convenient to everything. Love it!!
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November 2023 by Raquel Powell
5-stars for Caitlin!!! I recently toured with her and it was by far the most positive experience I have ever had touring an apartment community. She was incredibly professional, kind, and understanding and helped me find the perfect apartment home that met all of my needs. I definitely would have rented there had my offer not been accepted for a house. Thank you, Caitlin!
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November 2023 by Timothy C Ezenagu
Is a wonderful place to be, I have no regrets to be here, whenever i move from here my next plan is to get my own place if not I will remain here.
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October 2023 by Jalisa Hall
This is the worst place to live in , they are now infested with mice, and possums and refuse to handle the problem, their rent is so expensive meanwhile residents are living in a terrible conditions, you have to pay for a maintenance fee when it comes to a wear and tear or just something so simple. It takes forever for maintenance to respond to fix something even when it’s really important such as a gas leak or no ac I will never move to this place and I can’t wait to move my family from this hell hole.
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September 2023 by Bri Sims
BEWARE!!!! residents are dropping like flies and I can see why , new management never answers the phone NEVER . Came to find out they block the residents number if they’re late on the payments and block the online payment method too. To the point you don’t have access to pay your rent so they can charge late fees how ever they want , and when you go to the office they do the bare minimum to help , If you’re sitting waiting they just stare at you . The apartments are convenient since there’s stores and restaurants all around the area but there’s also more apartments options as well . I’ll suggest check around and leave this as your very last option , this apartments are not worth all that money , old kitchens and moldy bathrooms . Zero starts for me . And this comes for someone that worked at Human Resources and services , just bad .
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September 2023 by Dayna Quigley
I have had such a great experience living here! The staff is very friendly and accommodating. Cindy and Cristina are so sweet and have made this one of the easiest moves. It’s a beautiful community with lots of shops and restaurants close by. Highly recommend!
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September 2023 by Sheila Nunez
The staff here has really made our moving experience pleasant. Moving from out of state is hard enough and having knowledgeable and attentive staff members has made our transition a smooth process. Great community and team here at Pinnacle.
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August 2023 by Manisha Bocus
If I could give 0 stars, I certainly would. Over the years, I’ve dealt with nothing but dysfunction from this property with each management that has taken over.If you want to live in dysfunction with bandaids put on things that need to be fixed, lack of communication, gaslighting, by all means this is the place. But otherwise, I would not recommend it and I haven’t even gotten to the safety part of boys fighting in front of your door, someone kicking your door really hard almost kicking your door in, stolen packages, cars constantly being broken into an you praying that you aren’t but next time which I have been a victim of that here as well, moldy breezeways, people hanging around your breezeway space. My whole floor moved back to back. Imagine that.On a positive note, Cierra and Christina are very sweet, truly. But that doesn’t fix the dysfunction in this complex and havoc it’s wreaked and continues to wreak on my families lives.I’m not one to write reviews but given the fact that I’ve dealt with nothing but stress from this place, I’m still waiting for my dryer to be replaced from last week and I have a handicapped child, they have not regard.
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July 2023 by S93 M
Sierra, Christina, and Cindy are extremely helpful and kind! Any time I have any questions or concerns and visit the leasing office they are professional and easy to talk to!