-
March 2024 by Ed Vigezzi
If you’re in the area and you need office supplies, this is the place to go. They have everything.Today I stopped by to grab a few office items that I needed. The store is well stocked and the employees are friendly. The store is also well labeled both overhead and for each aisle.Although I stopped by here today, I have used their next day delivery service, and it is outstanding. Easy and simple to order online. They also have a copier service which I have also used in the past and was extremely satisfied with. They were able to copy and bind materials for me.So if you need just about anything office related - pens, paper, furniture, electronics and especially ink toner, this is the place. in addition, they have a great kid section for kid related suppliesSo if you can’t pick it up at the grocery store, or you need something special and specific, then stop on by. They are friendly and well stocked.
-
March 2024 by Colie2020
I went to have a poster made as I had done many times in the past and the store was very unhelpful . They told me they didn't do what I had asked even though I had had it done in the past and called to see if they still do it. The first day I went the young man refused to do it because he said it would be blurry . Not what I asked, I wasn't to blurry for me. I got so frustrated and left. The manager watched the whole thing and never tried to help. He said nothing either way. Nor to help the employee or myself. I called another store and they said they could help me. The other store is not right by my house. I went back today and got another associate who said they could do what I asked but that it's an extra charge for them to basically realize the picture. It took 2 minutes because she kept talking then she's goes on to be short with me saying they don't offer this anymore because it takes time from other customers. None of this was said before. To crop a picture isn't rocket science. Finally she does it but still with an attitude. The Glenmont store is much more helpful. I wish that store was by my new house and still my Staples instead of this one. Go to Glenmont if possible
-
October 2023 by chandresh natarajan
I would never vist this store again..I got some supplies for the kids and they never honored any of their sale price as well as a coupon that I had shown. Before I could check the bill, they ringed me out and went to the next customer..I realized I was ripped off once I came home and checked what I paid.
-
October 2023 by Vamshi Krishna
Faster checkout lines for amazon returns
-
September 2023 by VN
Payed 50¢ and got 0 copies. 1 of the 3 machines were working and the girl working didn’t know how to use them… All she could say is “sorry I don’t know how to work this machines” if she doesn’t know why is she the only one working? Schedule people that know their stuff.
-
August 2023 by Julie Bergmann
This review is long overdue.During the month of May I came to the printing department with a complicated project that would take multiple sessions to complete. Cory (possibly spelled differently) listened to every one of my requests, prepared samples for me, and was clear and consistent with his completion dates for each phase. My friend had a wonderful birthday complete with the custom book I printed thanks to Cory. I can’t thank him enough.
-
August 2023 by Ray R
Amazon Drop off was simple and the young lady at the counter was very nice and friendly
-
July 2023 by Chinelo I. Nwankwo
Calvin at the register was extremely helpful. I came in to buy a single item and he immediately suggested that I download that company app to save 15% on my purchase. Who doesn't like saving money? So, I really appreciated that.
-
July 2023 by Brian Hall
The manager was extremely helpful and patient with us
-
September 2022 by Harry Kraemer
Very poor service in the copy center. They are not helpful at all. The UPS store in the same shopping center is very helpful.
-
September 2022 by gloria lopez
I would never shop at this store again. I was going back to school shopping with my kids who were definitely being rowdy. And playing with each other. I was trying my best to keep them quiet and watching them. At one point one of them layed on a box of papers and a sales associate approached me and told me in a very condescending tone they can not lay on our products and that I had to monitor the kids.To which I replied I had been. He responded to me that he was going to kick us out the store. Prior to him approaching me I had another associate close a four step ladder because they were climbing on it. I completely understand not wanting to damage anything in the store, but neither of my kids were. I am sure I am not the first person with energetic kids in a store. We honestly didn’t deserve the treatment we received. Don’t shop here if you decide to bring your kids or they will kick you out the store!
-
September 2022 by Elena H
Went on 9/19 around 4:18pm to fax a paper and a lady at the printing area literally yelled "NO" at my 6yr old daughter because she wanted to touch some decorations. She needs some training on how to talk to people/kids. I wanted to curse her out but my daughter was there. Made my daughter cry because of the tone in her voice.
-
September 2022 by Lynette Lilly
Got spiral notebooks here, on sale this week for 35 cents. Limit of 30; I only needed 4. Lovely color selection.
-
May 2022 by Arnold Opoku
This Germantown location is the worse place to purchase anything. I went there this morning to purchase hp labtop and the sales guy said without explaining my reasons for buying it he would not sell it for me. So he told me to leave. Please everyone stay away from this staple location.
-
April 2022 by Francia Andreas
They wasted my papers (purchase , shipping, something I ordered online to make some wedding invitations. Meanwhile before printing more , we printed one to be sure so I can pick up my order the following day without any craziness. It’s a mess and they don’t acknowledge their mistake they just found reason. Yesterday the dilemma was I don’t know if I had to have them refund me or sue them. Anyway never again there.The 1 star is to be able to post. Otherwise it’s 0.
