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January 2024 by Richard Brown
Went there to try to purchase a vehicle that I have seen no one comes out to speak to you they just stare at you I'm not going to beg someone to take my money not happening
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December 2023 by Charles Haggins Jr.
This was my first time purchasing a car. Down payment was high. Did not buy my car as is... Ended up IMMEDIATELY putting my vehicle in the shop to replace the timing chain, rack and pinion, power steering pump, tie rods, sway bar links, high pressure fuel pump, rear air shocks, ride height sensor, engine oil cooler, all 8 spark plugs and fuel injectors. Brought a two year extended warranty that I was told was the only way I'd be approved for the car loan. So, I purchased the car on Feb 28th, 2023, and my car was in the shop until May 11th, 2023. It's currently back in the shop again. So far, I've paid over 5k in expenses, and the dealer refused to help me at all, I mean immediately. My car has been in the shop 4 out of 9 months. I've had it. DO NOT BUY A CAR HERE AND THE OWNER "VIC" ALSO IS AFFILIATED WITH MANIK MOTORS THEY WANT YOU TO USE THAT EXTENDED WARRANTY THERE TO POCKET THE PROFIT FROM THE WARRANTY COMPANY THEY SOLD YOU. I REPEAT DO NOT BUY A CAR FROM THIS DEALERSHIP. THEY DO NOT CARE ABOUT THEIR CUSTOMERS AT ALL.
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October 2023 by Latoya Booth
My salesman Vic was very professional, understanding and helpful. He guided me through the whole process of purchasing my new vehicle. I would highly recommend. His service was excellent 10/10
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September 2023 by Barbara Pritchett
Went to look at a suv would have loved to purchased today. But there was a couple concern. The nice gentleman said he would get it address and give me a call once it has been service. Very professional and courteous and knowledgeable and friendly. Customer service was superior. Went back today as promise every thing was address and picked up truck. Thank you Diva I feel so bad I forgot the gentleman name. But they are awesome to work with will be promoting the business.
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August 2023 by Julie Isaac
Have just now gotten our third car with AG Auto. We love our vehicles, and trust that each one was an excellent value. Vic and Diva know exactly what needs to be done and they take great care of us!! I highly recommend.
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August 2023 by LaKeshia LaKeshia
- zero stars!!! The lady that answers the phone is said to be the manager. She is very rude and doesn’t seem to be able to multitask: I did a credit application for a SUV on Sunday. I was putting down $10,000 CASH on a vehicle that cost $1,3995. The business was closed on Sunday. The business opened up on Monday. And no one called to inquire about my loan application. I received an email to come in and test drive the vehicle. I replied back to the email. To please run the credit application and call me with numbers. Hours later I still didn’t receive a phone call. I call them, and ask for the manager. Trying to under why anyone wouldn’t call a potential customer that applied for a small loan. And was putting $10,000 CASH down. She said she was the manager. And tried her best to get me off the phone saying she didn’t call me because to many people was coming in. I literally had to force her to help me and run the credit application. She said she ran it with sister companies to Westlake Financial. And u was denied because of me accepting a settlement offer from Westlake during the pandemic. I asked her to run it through Credit Acceptance I had did business with them over 15 years ago. And was prior approved through another dealership. She said she would and call me back. Less than 30 minutes later, she called and left a message that she couldn’t get the numbers to work out for me to get approved. I called to Credit Acceptance to verify what I was told. Because I didn’t under that any bank would deny a potential customer that was putting $10,000 CASH DOWN ON A vehicle that cost $1,3995. I was place on hold by the representative from Credit Acceptance. She spoke with someone in the new application department. And said that the dealership did not complete the applications and that they were waiting on them so I can know how much my loan and payments would be. That I need to contact the dealership to finalize my down payment and the price of the vehicle and what I was financing. Mind you, I have a fraud block on my credit. So every time that my credit is ran. I receive an email. I didn’t receive an email that my credit was ran from any bank. Also prior to, the lady at the dealership said that they was cash only. And u said but I did a credit application online. I called today and she answered the phone sounding frustrated when she knew that it was me. I told her that I contacted Credit Acceptance who is likely to approve everyone. And she actually said yesterday that they approve everyone. So I asked her to finish her part so the loan could be approved. That the bank said she did an incomplete application on me. That they only saw the application but no information about the vehicle, down payment or loan amount was filled in. That they didn’t have my address, employer or anything. I said to her when she tried brushing me off and debating me. Let call them on three way. She said she couldn’t. I asked her to call them in three way. She said you call them I can’t. Of course she couldn’t. So she then says you call them call me with them in the phone. I decided ti do this review. Because I am sure that if I called them on three way, she would see my number and have someone else answer the phone and say she’s not available like yesterday. So this dealership doesn’t deserve my business. I don’t know who, what or why she wouldn’t want ti sell me a vehicle. I think I know why, but I will not say. BEWARE OF THE BAD CUSTOMER SERVICE, ATTITUDE AND UNPROFESSIONALISM… THE BUSINESS US MISLEADING AND PUCK AND CHOOSE WHO THEY SELL A VEHICLE TO.
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August 2023 by China White
The women was very unprofessional and pressured to buy a car I didn’t even drive or see ! Car was in no condition to sell at all ! All the cars look Amess . She was rushing to wash up the car when I got there . Not a good car lot !
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June 2023 by Christopher Hofmann
Salesman Ryan Byrd was amazing! He was able to maneuver some things around to help me get the lowest possible monthly payment, ensuring our happiness & my family's comfort while I got the vehicle I Really wanted (Honda Pilot) & walked out the door with it! Thank you A&G! I will definitely send family, friends & I highly recommend you shop for your next used car Here!
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April 2023 by Quisha Winslow
I got my car y’all.????. My experience was amazing. The patience and professionalism the staff at AG Auto showed me was outstanding. I received 5star service and got the car I wanted. Thank you AG I am a happy customer ?
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April 2023 by Jayesh Jani
After my accident I was looking for the car. which I found at ag auto sales. I bought Toyota venza.Excellent people to work with, they answer all questions I had for used car. help me decide which car will be great for my personal use.The price on my venza is below the competitor. (carguru , kellyblue book, Edmund car sale, CarMax and caravan)Venza was deliver in the clean condition, looks like new.I had great experience, wonderful dealership and people to work.I will go back to dealership for future need. in addition I will recommend dealership for those who are in market for used car purchase.
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April 2023 by Warren Keys
While looking for a new used car I had one of the worst experience ever and while there I got a text from Ms. Diva telling me that I could come and check out some of thier cars so I Immediately left and went to AG auto which was an hour away but so worth it...I got a Ford Flex that the family and I love so much and Ms. Diva and her crew was so friendly and nice it was like they really wanted to help me ...I will and have recommended them every one...this was truly one of my best experiences ?
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April 2023 by Izzy W.
DO NOT BUY EVEN IF LAST DEALER ON EARTH. If I could give -10000 I would, sold me a complete useless car, and denied to honor their own return policy, the warranty they sell is Crap. Terrible owner, HORRIBLE PLACE. Again do NOT BUY FROM HERE. I have a car that doesn't run. Had to spend thousands to get repaired.
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April 2023 by Lombardi D.
They sold me a car with windshield Crack promising to fix it the. They turned and told me that they don't nothing like that. I hope they go the way they rob us.
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September 2022 by melissa howard
Met Ryan today as a drop by but he treated me and answered numerous questions like we had an appointment. Very knowledgeable, down to earth guy, doesn't haggle you at all. Would highly recommend AG auto!
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August 2022 by Ni Tolliver
Quick and fast, Angela made my experience so easy she was very helpful with everything and made sure I was satisfied as I was leaving!
