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June 2023 by E. K.
I bougt car here the car have a lot mechanical promblem and they not Fix used the car for 1 mont i try Fix my self but i sade they put me in the loan payment reduce but they dont do i lose 1800 dollar + 338 i repair my self but the car need more the $1000 dollar Fix is dealer with me not good good luck with you check well im not mechanic they pass inspection at the i dont how... i went 2 time ar the dealer i leave long try Fix the i lose my time thas two time they dont Fix nothing they goint to my home towing the car them i try get some money back i return at the dealer for get money back i i do the bissnes with Alex he toll me come i tolk with josesito i do job with mr alex he not return nothing my money bad very bad
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January 2023 by Marjorie P Marcelin
Paul was helping and was very kind as I was searching to buy a car for my sons 18th and because of his welcoming and great service. Great place would definitely refer this place to everyone!
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October 2022 by Herbert Pearson
Back in September I was interested in a 2005 Toyota Tundra the owner said he would get it inspected and also fix the brakes, I had him take the truck to my mechanic we looked underneath it the bolts were loose on the leftfront drivers side and the catalytic converter was held on by tie wire. I never purchased it , I wouldn't recommend dealing with the business.
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March 2022 by Chris Bryant
I have actually bought 7 cars from Alex and Joe almost like family aaaaa++++++
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June 2021 by Tea G.
I called and the woman that answered said, "Hello?" I thought maybe I misdialed since a business generally states the name of the business when a potential customer calls, so I asked, "Is this Automax?" Response: "Yeah." Not only was this already off to a very unprofessional start, she had me on speaker too. She could not hear me, I could barely hear her. I asked her if she had me on speaker. Response: "Yeah." I told her that was a problem because we were having difficulty hearing each other. I asked her to take me off speaker. Response: "What??" It was so echo-y, I started to ask her if she was in the bathroom, but instead I told her I was interested in talking to someone in sales but first impressions are everything and I would not be giving my business to a business who would hire someone so unprofessional to answer their phones, then I hung up. I bought a SUV elsewhere. Automax has her to thank for the loss of thousands of dollars. I hope she is worth it.
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May 2021 by Erin Singh
Took my son to buy his first car with his small savings on his own. Was disappointed at lack of courtesy and transparency from management. Only pleasant part was Kathy. She is wonderful and although she tried, there is no hiding the lack of quality in this place.
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October 2020 by Dara Cullum
Would rate 0 stars but not an option Alex is a horrible person to buy a car from he sells lemons i bought a car from him he reset the computer and the check engine light came on the next day he refused to fix the issues so I took it to my mechanic who than informed me he sold it to me with a bad Maryland State Inspection take your money else where. He was not willing to make things right. He sells faulty vehicles and runs a run down dealership. He gets over on women, foreign people , and young people.He was disrespectful to me and treated me with no reguard.
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September 2020 by fhhdd vhhddyh
The place is awesome alex is the best and give great deals
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June 2020 by Rayford Payne
Do not buy here. In January 2020, Alex at AutoMax tried to sell me a 2002 Jeep Grand Cherokee (VIN 1J4GW48SX2C242963) that would not pass Maryland State Vehicle Inspection. Attached are photos of failed inspection report. Basically, nothing on the Jeep passed inspection. Not surprisingly, the same Jeep is still listed for sale on their web site as of June 2020.
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August 2019 by Manuel Zamora
Very helpful and kind people. Great cars and deals!!
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January 2019 by candil Velasco
Las morras son nais pero los jefes no y no te dan tanta importancia ya que les estés pagando el carro
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November 2018 by Mike Corrado
Great selection of vehicles, friendly staff!
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September 2018 by David Wilson
Terrible customer service long lines and most of all not enough staff to service customers after 6 or 7pm...
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April 2018 by robert edwards
Sold me a car with a faulty transmission they took 2 weeks to fix it and gave me an extended warranty for 6 months regardless of the mileage, signed by the owner, after 5 months transmissions went up again and told me they will not Look at it nor fix it and to get out. Never had a worse experience than I have had here, and have never been treated so badly before or been more disrespected. Shameful, rude people here. Would never recommend.
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November 2017 by tryin2bfit
I purchased a vehicle from here that turned out to have a million issues. So far we have almost replaced everything on this car. If they show you a folder stating this is what they fixed on the car don't believe them. Ask to see the folder. The car looks good on the inside and out but after 3 washes the paint job they did is gone. Also was told the car wasn't in an accident. Wrong. We have to buy tires every two weeks because they can't do an alignment because the frame is bent. This is the worst dealership I have ever used. PLEASE DON'T PURCHASE A CAR FROM HERE. They purchase salvage cars clean them up and do whatever they can to make it last before the warranty is over, Remember you can't return the car. That alone says it all. BEWARE!!!!!!!!!!!!!!!!!!!!!