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September 2023 by Artu Mutada
What a useless place. False advertising and poor customer service. Just close shop. When i googled them it says they're available 24 hrs on Saturdays Yes it's possible the information is wrong but take ownership and get the issue resolved. They'd rather speak to potential customers rudely then to accept responsibility. Is that how you conduct business? Stay clear of this business. They have no business providing service to anyone. Close shop attend eticate classes and try again.
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June 2023 by mushira lightfoot
I did not go there for services. I called because they came highly recommended. Anyhow, when the customer representative answered my call. I had questions. I was informed they do offer services to muslim women who wear hijab that need their privacy while having their natural hair braided without the company of men.
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May 2023 by Ayesha Hood
Horrible. Patricia is so rude and unprofessional. I came in to get my hair braided after getting a quote over the phone. I showed Patricia how I wanted my hair to which she said she understood. Patricia did not give me the style I asked for and she charged me an extra $65. When I mentioned this to her she started yelling and being irate. Never will I patronize this establishment again.
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April 2023 by tanya jennings
Awesome job. Quick and very professional. Will be returning ???
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December 2022 by Latoshia Lashawn
They tried to overcharge me after the work was done but i didnt pay the extra. And I got a seriously bad scalp infection from their work. I get braids frequently and never have severe scalp issues. But this location created one. I would not recommend.
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November 2022 by Thea S.
Patricia is the best at being nasty. I have been a loyal customer for 4years. I've always paid in advance and always been on time for my appointment. Patricia doesn't communicate well with her customers. She raises her voice when you ask her a question. I showed her 2 different hairstyles and I chose the one that she did for me back in January. The first style was 145.00 and I paid her 140.00 from my Zelle account. I planned on giving her the 5 dollars in cash. When I chose the second style she never told me there'd be a 45 dollar price difference. After sitting in her chair for 4 hours , I asked her what was my balance? She said didn't you have this style already? You should've known it wasn't going to be the same price as the first style!I asked her why didn't she tell about the price difference? Isn't it your responsibility to inform the customer about the price difference beforehand? I was so embarrassed because there were other customers in the salon. I asked her not to speak to me in that manner. I paid the 45. Dollars and left the salon vowing to never return. Bridgette and Rose were very nice and they stood silent while Patricia continued to be very rude. #TakingmybusinessElsewhere
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March 2022 by Ashley
I have gone to this establishment before and after Covid lockdown and the prices are great. The only person I have received service from was Bridget. She does a nice job, leaves my edges out when requested, and isn’t rough with my hair however their appointment process isn’t the best. You can book for a specific time, show up, and either someone is already in the chair getting their hair done OR they have other individuals booked for that very time.If your schedule is flexible then this place will work for you!
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March 2022 by Elesnar Gaston
They are awesome been going to them for 6 yrs. All the ladies do a wonderful job.
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February 2022 by Ciara
It was actually not bad. I payed 185 for these! I washed blowed out my own hair. I also brought my own braiding hair! They where super kind to me as well.Service: Braids
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January 2022 by Deborah Bunn
I took my 9 and 11 year old granddaughters to have their hair braided. I didn't know that one stylist would do both and someone else was in-between them, making for a long wait. The hair stylist very roughly combed my granddaughter's hair; unfortunately, I had left briefly to take the younger child to get something to eat. As we were leaving, the oldest said it was the worse experience she ever had and that no one had every handled her hair so roughly before. I will not be returning to this salon nor would I recommend it to anyone. Last, you have to pay in cash, which wasn't disclosed upfront so I had to run around looking for an ATM. Not .a salon to take childrenService: Braids
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November 2021 by Chantrell B.
I had a very bad experience today. I called yesterday to make an appointment and was told to come in at 3pm. Well, I arrived at 2:45pm and was relieved as someone arrived at 3pm for an appointment and walked out because they wasn't ready for her. Anyway , after prepping me and starting on my hair I was asked if I had made a $20 deposit I so no because I wasn't asked to make a deposit when I called. Long story short. The lady took my hair out and I had to leave even after offering to pay for my hair. I will NEVER GO THERE AGAIN!!!
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November 2021 by Sonja Kelly
FIND ANOTHER SHOP!!! I would never recommend this business. Paid $185 for knotless braids in only half of my hair. The sides and back of my hair are shaved...took 6 hrs!! Paid my deposit and schedule my appointment w/Patricia. Patricia confirmed that she would be braiding my hair.....she never showed for my 10am appointment. Another stylist braided my hair. I provided a picture and requested that she braid my hair to the middle of my back. I left with braids down to the bottom of my back..(almost touching my butt) and a tacky looking bun. The braid are so long, the lady couldn't even do the bun by herself. I'm completely disgusted with this style. I called back and spoke with the owner. She was basically no help..and short with me...with an "I don't care attitude". The braiders do what they want, not what you pay for. BEWARE of this spot!!Service: Braids
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September 2021 by Ottum Thorpe
I recently went there because i didn’t drive to DC where i normally get my hair braided. I called to make an appointment for knotless braids, she gave me a price of 250 & i was fine because that’s the normal price i pay if i would’ve went to my normal braided. Arriving to my appointment they asked me what size did i want my knotless and color i informed her of knowing my hair was (1) meaning jet black, she proceed to tell me it was 1b and after 5 minutes of her stretching out the (1b) she then went to get the (1) for my hair, she started to braid and i could feel that she was doing it incorrectly, when she braided to the middle of my head she said it would be $230 not asking why.. simply she probably didn’t know how to do knotless, long story short my scalp was red and had flacks built up post 4 days of having them in. Never have i experienced something so terrible in my life, only had them in for 10 days and i’m in the process of taking them out. Not to mention they don’t even finish the braid all the way down! Take your money somewhere else!!!!
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August 2021 by TaQuilla Smith
I went to get small regular individuals. Rose did the first braids correctly and said this was how she would do the rest of my hair. She proceeds to do the back of my hair with very large parts. I don’t know if she was rushing or if this is the quality she usually provides. When I said something to her she caught an attitude and took the braids down very roughly. Didn’t wash the product out my head and was rude. Pictures do not lie!!! The back braids were basically cornrows. The owner agreed with her stylist when I said the back was too big. She said “that’s how it’s supposed to be” They are scamming. Keep in mind I said $250 braids. SmhService: Braids
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July 2021 by victoria buggs
Sylvia and Rosette are my go to’s! I love them. My hairstyles are so neat and detailed. They are very timely and have great customer service. I recommend giving them a try. I pay for quality! So for me, the prices are reasonable.Service: Hair extensions