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December 2023 by Jackie Hammel
Where do I start. This location is closer to my house so I loved when I saw it was coming. When it first open and even up until this year it was ok. But I've gone in this past week and let me tell you. There are as many as 5 ppl visibly stealing not caring that ppl can see them they walk out with carts full of stuff this happened the last 2 time I was there. Not enough staff to be able to do anything about it. The manager needs help. He can't handle the amount of theft. Sadly I don't think this store is going to be able to make. It much longer..and I don't feel safe even going in there. Sad because I love Berlington been shopping there my whole life
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November 2023 by Doug Treff
We were there today and my wife had easily $300 worth of clothing she wanted - but the dressing rooms were closed. So we bought nothing and left.Do better, Burlington!
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November 2023 by sha oftheeast
The wait to be checked out is outrageous... The employees will see lines forming and not call for back up. Always see parents with kids crying and elderly just waiting till it's there turn..
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October 2023 by Orchid EB
"I had an extremely disappointing experience with Burlington.The customer service was poor, and I felt completely unhelped throughout the process. To make matters worse, I encountered a situation where I believe the manager,Jason, displayed racist behavior. This is unacceptable, and I strongly advise potential customers to be cautious when dealing with this establishment. My experience left me with a profound sense of disappointment, and I won't be returning."
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August 2023 by Lindsay R
Found cute suit tops for job interviews and a matching purse my fav colors staff friendly organized and a cute travel bag for my niece woupd love to get!
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August 2023 by Quint Luces
If there is a Burlington worse than this location I'd be surprised.Clothes shoes everywhere on the floor like there was an earthquake. Its been like this for months. Management isnt doing anything to improve it and neither is the corporate office. Who is the district manager and why do they still have a job after all of these negative comments on google FB and twitter
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August 2023 by Beauty Dignity
Thanks for awesome customer service Netta!!! She was patient, kind, and professional... as long as she is there you have a customer for life
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July 2023 by Adrienne
This was my first time entering this location since it moved there. If I could negative stars I would have. I will not go back ever. The store is a compete mess. Product all over the floor. Horrible! The managers needs to be let go. The cashier was rude. Saw us standing there waiting to be checked out and kept hanging stuff up and pretending to read the tags on the items. The other cashier kept looking at her like what are you doing. We moved down to the other cashier whom was nice. Then the original cashier took the next guest. Just horrible place. I do recommend this place to anyone.
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July 2023 by Casey
If i could rate 0 stars I would. This is the absolute worst place to try and get hired at. I’ve been reaching out for the past 3 days and everytime im told I will be called within the day or the next. Everytime i call nobody knows whats going on and the manager isn’t there. Thank you for wasting my fkng time.
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July 2023 by Jennifer
The store is a disaster. Items are just all over the floor. Last time I went here was around Christmas time so I thought it was just customers who could care less and left the store a giant mess. Today I came to this store at 11 am on a weekday and it was STILL like a hurricane came through. This place is a joke. I came for shoes for my kids and the shoes that they have are all over the floor and nothing is organized - not to mention stains and scuff marks on the new shoes. If management can't be bothered with keeping their store to a higher standard then why should we compromise our own?
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July 2023 by PD Sullivan
On July 6 @3pm, I walked into the Glen Burnie Burlington store. It was brand new and clean just a few years ago but today I noticed a hurricane had barreled through. The place was a mess and I just wanted to straighten things out but I saw another problem. Only one cashier who was overwhelmed but doing a good job and working hard, head down. No help in sight, even though she called for a manager who didn’t show up while I was in line. The really disappointing part of my visit was when I got home to discover the red markdown tag for an item priced @$6.49 was ACTUALLY $3.99. When I washed off the red tag, the real tag showed. IF IT’S NOT FRAUD,IT’S DOWN-RIGHT MISLEADING!My advice… visit the Arundel Mills Burlington and peek at the tag below the red one!
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May 2023 by Ireyna Parker Boss Lady Fitness
I was happy when I found the new/upgraded location. Unfortunately it wasn't until about an hour of shopping that I found fitting rooms were closed(that explains why there were a bunch of carts filled with clothes all around the store)When I asked the manager to open them, his response was that they have been closed for the past 3 weeks. UNACCEPTABLE!The manager could at least put a sign on the door stating the problem so we don't waste our time. This store is losing thousands of dollars per day because of this. Fix your fitting rooms and I will fix my review.
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May 2023 by DEE MILLER
Great store & employeessome shoppers give the worker extra work with a lack of putting merchandise back if they do not want to buy.
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May 2023 by Carlos Gonzales
Found a few hidden gems in here! Look through everything! You might run across something you've been looking for
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May 2023 by Quint L.
This has got to be THEE worst in the country.Items on the floor EVERYWHERE and it's just a regular day in the week
