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February 2024 by Tobias Jordan
Beware!!!! This place is a ripoff, Let me start off by saying my car drove better before than after. Once you pay them, good luck on getting them to fix the issue they caused. I knew something was going to be wrong when they did a 5 hour job in 2.5 hours (Engine mount, spark plugs and clean throttle body. The engine light was not on when I brought the car in and has been on for the last week, I have taken the car back to the shop 3 times and even left it over night. They did nothing to correct the problem. I thought I had a good relationship with the manager, after reading the reviews on here and online. It's the same treatment for everybody. He rushed the job so the payment can go out before the month, but I blame myself because I should've test drove the car before paying. I will be taking my Car to BMW on Monday to see what all was done and was not done. The fact this mechanic does not care once he is paid says a lot about this business.
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February 2024 by Peter Andrews
Great service, was able to solve my problem of a lost wheel lock key. Have used them previously with my older Jag. Would definitely use them again.
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October 2023 by Ken
Horrible service my vehicle was brought to the shop 2 years ago with an oil leak I was informed by brad it was a valve cover gasket and oil pan gasket then told it was so thing else. MyCat is still here 2 years later e wry week I’m being told it will be ready tomorrow
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August 2023 by Kent Mittrick
Fixed right real pros.
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July 2023 by Andrew Evams
Service is always performed on my BMW, the men are professional and always welcoming in the garage. They have always made me feel appreciated for my business. I highly recommend and will continue to have work done on my vehicle there.
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February 2023 by Bruce Robertson
City Imports staff did an excellent and professional job on my 1961 Mercedes Benz 190. Highly recommend!
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November 2022 by Sheldon Drake
don't know what is going on with the reviews, it's either one or five stars, somebody is making things up. Are there two different crews working or what? I used to take my Volvo wagon there, and i was always treated with respect and got excellent care, way better than the arrogant greedy guy I was going to before (a certain vintage Dodge fan)
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October 2022 by mable garner
Brad and Rich always make my experience pleasant and I feel confident that my vehicle will be repaired. Pricing can be higher than most.i like their service, but sometimes its not affordable
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October 2022 by Maureen Dale
DO NOT BRING YOUR CAR HERE! My car was towed here June 29 andstill not fixed. Constant promises of it needs another part, will be fixed tomorrow, will call you, and stilll waiting. OOne time
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August 2022 by Andre Combo
I sold my Range Rover after coming to this shop 3 times and they did not have my parts. I drove 45 mins to this shop and waiting in the room over one hour without any Wi Fi and they could not repair my SUV. It was a waste of gas and my weekends.
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August 2021 by Shelia Murphy
Brad is a very nice guy and so is Rich too. I think these guys are trustworthy and go a great job. I think they are understaffed... so if you want quality work plan on it taking time. So set your expectations knowing that they are not a large group and you will get quality work
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July 2021 by balet toure
Spent less time and happy with the services
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May 2021 by Francis Donohue
Had my 98 C230 towed in for engine running hot, also had an assortment of things to check out and report. in 24 hours or so they had repairs completed, and replaced only what was needed. very satisfied customer!!Brad and his guys have my trust from now on. i would highly recommend City Imports for you're Euro Car service needs!!!!
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October 2020 by lamont thomas
They had my car for 6 months to reprogram my ECU in my BMW. Repeated lies and not telling me the truth about my car. I decided to get my vehicle and tow it home. Only to find out that it was hit while in there care 4 months prior. I was also told my issues were a “wire harness” problem. The desk guy who I will not name chose not to tell me months before that my car was hit. He also used my information to negotiate with my insurance company to handle the claim (which is illegal) without my knowledge of it until “4” months later after I found out about it. My car was considered totaled until I stepped in to fight for repairs and had to come out of pocket for it to save it from the junk yard. I hope the owner and him read this post because we known each other for over 10 years. And you know who wrote this post. You’d think after so much time of building a relationship with a mechanic you wouldn’t get treated in the worst way. And I’ve been proven wrong.I’ll never forget this.
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September 2020 by Jorge sorto
Took my Land Rover to get fix Brad and all the guys are great highly recommend it
