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February 2024 by Ashley Middlebrooks
The pharmacist and employees just suck. And don’t even open when they’re suppose to
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February 2024 by Jack West
If you enjoy waiting this is for youDon’t confuse CVS with customer service
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January 2024 by North Dakota
The waiting period at CVS Pharmacy, off Ritchie Highway is longer than normal. It took me over 3-hours to get 2 prescriptions that my doctor electronically sent and one wasn’t even available. No communication and the drive through window is always closed 90% of the times.
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December 2023 by Amanda N. Paradis
If I could give 0 stars I would. The pharmacy never answers their phones, and the employees in the front store are so beyond incompetent. When I tell them I have been trying to speak with a pharmacist regarding my prescriptions, they just put me on hold to sit there for 30 minutes or until my patience wears thin. They should feel embarrassed.
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December 2023 by David May
It took three times for them to get a prescription for amoxycyln.They kept saying nothing existed , and after they said it was ready it was not and they proceeded to say you need to look at your phone , the only thing there was saying it was ready.
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November 2023 by Krystal Bentley
Yet again this month I am going without my medication because they refuse to answer the phone. I am in a wheelchair so I can't just drive down there and figure out what's going on. All I know is that they won't fill the medication that my Dr called in 3 days ago. The only reason I still deal with this place is because it's closest to my house and I have to pay a taxi to take me. It's so unfair
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November 2023 by Jamie R.
this store might as well be burnt to the ground - you would get the same service. its not a real place, its a shared hallucination - they don't sell pharmaceuticals there, just misery. real human beings are not staffed there. find another pharmacy.
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October 2023 by Chad King
Walgreens pharmacy at 6700 Ritchie Highway is one of the worse pharmacy’s I’ve been to besides the Lansdowne CVS most workers there are very rude and ignorant. Many businesses around the Baltimore and Glen Burnie areas need to retrain or replace the staff in many positions. I wish I didn’t have to give a whole star because it’s the only way I was able to leave a review. If people aren’t happy enough to treat customers good then don’t work there. The most important description of these jobs is the customer service and they suck at it. Please someone start firing them or I hope your company sinks like their attitudes do.
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October 2023 by AVIATORS VOLLEYBALL
The worst god-off experience with the most miserable technicians and pharmacist that I've ever had the misfortune to need anything from in my 27 years of dealing with pharmacies
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October 2023 by jim morrow
gross ineptitude
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October 2023 by meaghan arriola
One star because they deserve none..Staff doesn’t want to work. My fiancé went to pickup my RX that I was alerted as ready. He was told it’s not even there no rx for me. I call and am left in the “phone ringing “stage and not one associate answered my call in over 40 minutes… my account says it’s ready. What the heck is the staff doing..
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September 2023 by Kelly R.
I have stage four cancer. CVS pharmacy never has my prescriptions then I wait days til they get it and then takes another two days to fill. That 4-5 days every month I'm out of my meds. So all those days in a year are days I'm missing out on living. I'm Kelly Lynn by the CVS
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September 2023 by Christina Golden
I went to pharmacy to pick up a script but also needed to purchase some anti itch cream. When the pharmacy rang it up it came to a dollar more then shelf price. I said to employee I am not worried about the dollar difference but you might want to get someone to correct that so it doesn't happen to someone else. Employee very rudely told me I could go up front and do it. There were no other customers in line. I said to this employee good customer service would be for you to say ok I will handle it. He in turn said to me you have a nice day. Almost everyone in the pharmacy department is very rude all the time. i use to think it was only because they were busy but no even when they are not they are still rude.
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September 2023 by Google user
I went to pharmacy to pick up a script but also needed to purchase some anti itch cream. When the pharmacy rang it up it came to a dollar more then shelf price. I said to employee I am not worried about the dollar difference but you might want to get someone to correct that so it doesn't happen to someone else. Employee very rudely told me I could go up front and do it. There were no other customers in line. I said to this employee good customer service would be for you to say ok I will handle it. He in turn said to me you have a nice day. Almost everyone in the pharmacy department is very rude all the time. i use to think it was only because they were busy but no even when they are not they are still rude.
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August 2023 by Montrese G.
Service from the pharmacy cashiers is terrible; rude, unhelpful, and slow service often with incorrect information. Consistently unable to find filled prescriptions and little to no interest in looking for them in their pharmacy.
