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June 2023 by Renee W.
This is the worst company in the world. Do not waste your money. Extremely unprofessional. Took my money and left me hanging. Owner instructed employees to go back into my home and remove what they moved in. Then left my furniture on the front lawn ! Disgusting Company.all because I had rented a personal UHaul because I had so much furniture. They have no packing experiences. Only after your money. DO NOT USE THIS COMPANY. YOU HAVE BEEN OFFICIALLY WARNED !!!
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March 2020 by Rose D
Did not use them
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October 2019 by everette Henry
Awesome service, I will definitely use them again..
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July 2019 by glen l
My girlfriend and I were moving in a bit of a hurry and really didn't have time to make multiple trips to do it ourselves. So, we started looking for a moving company. My girlfriend and I called all around, were told an average price but when we started to ask if there were any additional charges, that's when they all started with the extra fees; travel fees, gas surcharge fees, "have to take a longer route because we can't go on a bridge", more cost for additional time so they tried to upsell paying more to add more guys. By the time you add all that up it was so expensive for us to move literally 14min away from where we were. Then we called Dollar movers. Jim was very specific about his pricing and took the time to explain how their pricing worked. We followed his instructions, we had everything already boxed and we disassembled everything by the time they got there. The day of the move Jim kept in contact with us and gave us updates on their ETA, which was very nice. When they arrived, Jim walked through, explained how they charge and confirmed we had what we told him on the phone and had already took everything apart that could be, so the quote on the phone was what we ended up paying, which was very fair for everything these guys did. Once I paid, the guys got right to work, our apartment was empty quicker than I thought. They brought everything into the new house and put everything where we needed them too. They even got our king size bed up the narrow stairs and a refrigerator down a narrow basement. They were kind, fast, and efficient. I couldn't thank them enough for how hard they worked on such a hot day (we moved 6/1). When we buy a house in another year or two, we're calling Jim at Dollar Movers!
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June 2019 by Charlotte R.
All my new bedroom furniture was damaged chunks taking out everywhere and employees argue over who's gonna lift what up the stairs they couldn't lift my queen box spring up so they told me to get rid and buy split sets. My husband and friend got it up fine. My sons lamp is broke and when they dropped boxes it busted my cleaners all through my linens. FO NOT HIRE UNLESS YOU WANT YOUR STUFF DAMAGED
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May 2019 by Alicia Ada Moore
I moved this past Sunday, after they rescheduled my original move date which was Saturday, they didnt even call or answer my calls, just late texts! My $3000 TV was broken, as well as alot of other things, I had to move in the rain since they rescheduled, if I didn't have a deadline I would have not used them but I was desperate to move, and it was to late to book other movers, Jim made several promises to be on time and to accommodate and these promised were not kept! he jacked up the prices last minute and took over an hour counting every item and talking about nothing! Do yourself a favor and run!!
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May 2019 by Kyrie Moore
worse experience ever!! broke all me and my other items, canceled twice, then the day of move jacked up the price!! Do not use them you will regret it!
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May 2019 by L E.
Very rude and unprofessional. Two of the guy were about to fight. They didn't even show up to my neighbors scheduled appointment.
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January 2019 by Lisa Fretz
Moved on 10/19/18 - was supposed to arrive 9-10 - was LATE. Team did a good job loading the trucks from the first house. (Although, one of the guys attempted to bring a queen size bed frame down the steps w/o taking it apart) – he said he didn't know how to take it apart! - Once the trucks were loaded, (3 + hours later) Jim contacted my husband and asked him to fill the trucks with gas stating he would send a money order to reimburse us at a later date and he is not available to do it himself. After I reached out to him, he showed up at the gas station. He complained to my husband that I “really busted on him about the gas situation†That was the first of a series of bad events. We provided dinner & water since it was such a long day (pizza & water $50.00) The house were the furniture was being delivered was freshly painted, the hard wood floors just re-finished. Instructions were given about care of the floors and walls. We covered the floors with blankets and requested that footies be worn or shoes come off – So in this case, two guys worked in the house the other outside. The guys on the truck were very bossy, yelling at the two inside to move it, move it. As it turned out. The two inside had NEVER MOVED FURNITURE BEFORE – one was 15the other just turned 17. The walls throughout the house sustained damage, the wood doorways were gouged as was the furniture, the furniture was unwrapped outside on the truck, there was no protection. The floors were scratched because boxes were pushed across where the blankets had been bunched & removed. A large clock was broken, a lamp was broken.
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December 2018 by Jim McDonald
Don't waste your time using this company they are joke . When they came out the price they gave me was higher than when I was originally quoted couple their workers had attitudes and add insult injury they couldn't fit everything on the truck and all I get is oh well from one of the workers. They offer to come out the following week but they would charge me additional $150 I told him thanks but no thanks. This company did not even attempt to make things right and didn't attempt to eat the cost like I said I would never use these people again.
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October 2018 by Shelly Streett
I called A + Movers and was able to get a quote right away. They sent out a very polite yet professional crew of 4 men and they were fast and officiant. Very affordable yet careful with my belongings. I would highly recommend this company to all my family and friends.
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August 2018 by Kaitlyn Saleutogi
What a weird, stressful moving experience. I booked A+ Dollar Movers a few days before my Saturday move. On the day of the move, I was supposed to receive an 8:30 AM text to let me know when they would be arriving. I ended up calling around 8:45. Jim said they would be there around 10:15. They didn't arrive at 10:15 but rather 10:55. Due to some miscommunication which was my fault (I am woman enough to admit my mistakes) the price was higher than originally quoted but we did get a little discount which i truly appreciated.
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June 2018 by Carleen 0 Jackson
Jim and his crew are great. Jordan has patients and takes his time moving all items.
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May 2018 by Precious E.
I made my reservation for my move more than a month in advance. I confirmed the day before and receceived a confirmation email in response. The day of my move i received a call saying that they would be a little late. Then at the time when they should have been arriving i received another call asking to push the time back further I reluctantly agreed as i had already broken down the beds, turned off the cable etc. I then get a call saying that they will not make it at all that day but would make me first for the next morning and i would receive a discount for my inconvenience. What choice did i have, i said ok. The next morning when they should have been arriving, nothing then i hot text saying they would be there an hr later. They still didnt show i get a call saying they will be on their way. They finally show up 3 hrs late and complaining about everything and telling me what couldnt go on the truck demanding that i show them the email/invoice i had received. We still wound up putting things in my car. My son and i had to take the sofa out of the apartment because they said they couldnt get it out. I paid the originally quoted price no discount as promised and they claimed to not have change so they kept my $5. Once i got to my end point they did not offer nor did they put one thing togther. I called and spoke with the owner/manager he sounded very apologetic and offered a $120 refund that would be issued the first of the month. I sent and email that day ro confirm and it went from the 1st of the month to the 1st wk of the month when it didnt arrive and i questioned it i received an email that said it would be sent the middle of the month when i asked for an exact date i was told May 21. I got curious so i checked the BBB site and it looks like they have several other similar complaints. I personally think he only offered the refund because my mom was scheduled to use them and he thought she would cancel so he is stalling until after her move and i'll never see the refund. I wouldn't recommend them ever to anyone. Then i got this email
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October 2017 by Shala Dickerson
very poor communication. i was scheduled for a sunday move and the company sent me a text the morning of to say they werent coming. A call would have been nice. In the text they just said we will be there tomorrow. Tomorrow is Monday and I have to work, which is why a phone call to say you couldnt make it would have been better. Very disappointed
