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January 2024 by earl smith
Horrible customer service!!!! and horrible to deal with. I wouldn't recommend buying anything from here. I will take my business somewhere else for sure!!!
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October 2023 by Duchess Hall
Excellent customer service and very knowledgeable! Will be coming back!
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May 2023 by Google user
Terrible customer service. My husband bought me a white gold anklet for my birthday, it did not fit. We went in on Saturday to exchange it. They took a yellow gold necklace to send to the jeweler to cut down to 11 inches. They told us it would be ready on Sunday when they opened at noon. We went back and it was not white gold. We were told to come back on Monday (no time was given). We went back around 5 pm and it wasn’t ready, the man told us it would be ready by 6 pm. We returned at 6:15 and it was still not ready, when we calmly voiced our concerns and displeasure the man tried to talk over my husband and lied to our faces. He said that we didn’t tell him that we wanted white gold that I said it was okay the way it was. And then when I told him that we waisted our precious time and gas going back and forth he got smart and said that he could give us a glass of water for our troubles. I lost it and told him that he was not doing good business and that we wanted a refund. He gave us less than we paid and when I called him on it, he acted like he made a mistake counting the money from the drawer. I do not recommend anyone buy anything from this store. This was a horrible experience. I wish I could give them a negative rating.
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May 2023 by Elizabeth Clark
Terrible customer service. My husband bought me a white gold anklet for my birthday, it did not fit. We went in on Saturday to exchange it. They took a yellow gold necklace to send to the jeweler to cut down to 11 inches. They told us it would be ready on Sunday when they opened at noon. We went back and it was not white gold. We were told to come back on Monday (no time was given). We went back around 5 pm and it wasn’t ready, the man told us it would be ready by 6 pm. We returned at 6:15 and it was still not ready, when we calmly voiced our concerns and displeasure the man tried to talk over my husband and lied to our faces. He said that we didn’t tell him that we wanted white gold that I said it was okay the way it was. And then when I told him that we waisted our precious time and gas going back and forth he got smart and said that he could give us a glass of water for our troubles.I lost it and told him that he was not doing good business and that we wanted a refund. He gave us less than we paid and when I called him on it, he acted like he made a mistake counting the money from the drawer.I do not recommend anyone buy anything from this store. This was a horrible experience. I wish I could give them a negative rating.
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October 2022 by Syed M.
i was there at gold & diamond at marley station mall an i bought a 1.00ct soliter lab grown diamond ring at only 2100$ the prices was good and sale staf very profesional ... it was a good experience.,
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September 2022 by Jwkwksisj Jeksksj
BAD SERVICE ? I PREFER U DON'T GO THERE ,,
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October 2021 by Moses Kargbo
Humu has a great customer service. She was very helpful to assist me to get a good wrist watch. Great customer service.Thank you Humu
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October 2021 by sadel hawkins
Humu is doing a good customer service.
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October 2021 by Jose Antonio Quijano
Humu is doing a great customer service.
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September 2021 by Beatriz Espinoza
Dan and kilen we’re good I always come to buy my rings hear thank you so much guys always great price
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August 2021 by Darnell Wheeler
I always get Great service and help and they are always willing to work with you and one of they good works that help me out time to time when I go in is mike go and see so he can look out for you
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July 2021 by Annie Anglin
Humu did a very good customer service.
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July 2021 by jean bai
Excellent customer service with HUMU.
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February 2021 by Michael Kilgore
Popped in and within and 20 minutes the peeps in there got me exactly what i needed.Cannot wait to get my diamond coated bracelet.
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December 2020 by dani3L
Good quick customer service...needed to get my girl something quick and they helped me soon as i walked in and they said my jewelry "a ring" would be sized and ready in 2 hours! I decided to pick it up the next morning...and it was ready and looked great i can't wait to give it to my baby...id recommend this place to any of my friends or family great buisness.
