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November 2023 by Artist Legends
I was with Geico for many years. Found my rates continually raising, despite a good driving record. I tried to speak with them and find a lower monthly. Finally just got tired of it. I called Allstate and IMMEDIATELY was greeted not only with a competitive rate, but friendly service, and amazing communication. HIGHLY recommend !!
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March 2023 by Brian Birner
I've used Mike for my insurance needs for about 20 years. He is the best in the business. He is very knowledgeable and friendly. If you ever have a problem or question He is on top of it. Several of my friends and family use him also and are extremely satisfied.
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February 2023 by Cheryce Ledbetter
I love this office. Customer service is GREAT. very attentive. You would think you were there only customer.
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August 2022 by James Campbell
Has made owning Car Insurance extremely easy and not stressful. Was able to supply life insurance as well.
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August 2022 by Daniela Cordero Sarrade
Great experience! Thank you, Michael!
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July 2022 by Melinda Myers
Mr.Carll continually works with me as a person, I make mistakes on payments, switch vehicles, add and remove vehicles and nothing I throw at him he can't handle and let's me know of laws which is a huge help when trying to juggle said vehicles. So if you're reading this "Mike" thank you. Melinda Myers
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April 2022 by Jeremy Kardmai
Fantastic, knowledgeable, friendly and prompt service! Definitely recommend for all your insurance needs
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April 2021 by Skinner Trio
FANTASTIC EXPERIENCE. I'm so glad I made the switch as the customer service has been unmatched and I work in a customer facing field . I wish all companies were this thorough and helpful. Thank you. Mike has been outstanding.
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January 2021 by Karen Micciche
He answered all my questions and helped out a lot he's great .
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January 2021 by Keith Pettigen Jr
Great service. No Problems.
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October 2020 by Joann Kronstadt
He was very nice and answered my questions. Thank you.
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August 2020 by Andre Lynch Sr
My wife and I have been customers of this agency for decades. We appreciate the professionalism, courteousness, and responsiveness when ever we have any questions or concerns. We consider Michael Carl a friend and not just our insurance agent.
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December 2019 by BUGATTI_MODS
He will work with you on your payments and he is a awesome insurance agent around
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September 2019 by Sonsiray M.
Your in good hands with Allstate, on 8-28 in the parking lot of Popeyes On York Rd I was hit by a lady who hit me as I was going forward, she then tried to pull off without giving me her insurance information she gave me a piece of paper with her name and insurance phone number and her phone number on it, The person driving not gonna say her name, while I was getting my information together she came over to my car and said she is on her way to a funeral and she jumped in her van and pulled off, I called AllState and told them what happened, I then start getting all these apologies all I want is my car fixed I downloaded Allstate app and took pictures of the damage to my car nothing is wrong with her van at all but my car is, in a couple of days I get an estimate letter from Allstate stating how much they're willing to pay for the repairs to my bumper, speed forward Before I can even get my bumper fixed another driver on Sunday hit my parked car and pulled off but not before I get a picture of the license plate I called them again to report the second Accident she then call someone else who didn't get on the phone and tell me that it was a 50-50 and they not gonna pay for my car because they didn't get a recorded statement mind you they got a recorded statement which is not true the person who took my statement informed me that I was being recorded, so now someone else tells me she is the one handling that case but on the later approving to get the work done now saying she never talked to me, okay but your name isn't on this signed letter, I told the truth and my statement I made on the 28th of August remains the same. They trying to mail me out a check I told her to hold up I was on my way to the shop I wanted to fix it and I'll give her a call once I get there she said okay no problem. Now they want me to give another statement. Now I UNDERSTAND WHY THEY SAY SPEAK WITH A LAWYER BEFORE YOU TALK WITH AN INSURANCE COMPANY, YOUR IN GOOD HANDS WITH ALLSTATE
