Prospect Air Services

Hours: Prospect Air Services provides excellent and outstanding service to passengers. Their agents are described as very nice, sweet, kind, and friendly. They go out of their way and above and beyond to make passengers comfortable and assist them. Agents are helpful, showing kindness and empathy, especially when passengers have disabilities or are experiencing challenging situations. Specific instances highlight their dedication: an agent assisted a disabled passenger with luggage after a significant flight delay, another provided excellent service with kindness and helpfulness in Indianapolis and O'Hare, enabling a passenger to get home. At MCO airport, an agent went above and beyond with baggage handling during a challenging early check-in situation, preventing stress and hassle. At BWI, a new hire did a fantastic job assisting a passenger with a metal hip, providing a wheelchair and detailed directions. Another agent at BWI provided prompt and courteous wheelchair assistance late at night, waiting patiently with a tired passenger at the luggage carousel and making small talk, ensuring a pleasant end to their day. These valuable employees are recognized for their professionalism and accommodating attitudes.

• 2.32 miles

  

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• 3.56 miles

  

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1. Glen Burnie, Maryland