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December 2023 by Frances Gaw
They all been very pleasant. They get to you when they can. I just like it there. It’s so comfortable and you’re in and out most the time it’s a great place.
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December 2023 by Kapril Arismendy
Almost 3 hours of waiting time for a screening test! All appointments were behind. Got there at 8:30am and left at 11. Hopefully I never have to go back to this lab. Gave 1 star because staff was very friendly.
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November 2023 by Patrice McDonald
Great experience. Since I made an appointment, they sent me a link to check in so that I didn't have to sign in at the kiosk. The phlebotomist who helped me was very kind and welcoming. Total time there was less than 30 minutes.
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November 2023 by Andrew Kinard
What’s the point in setting up an appointment and being 15 min early if you’re not seen until 30 minutes after the scheduled appointment? QA IS LACKING.
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October 2023 by crystal
I absolutely love this Quest diagnostics location. All the ladies here are so nice, compassionate and hard workers. I am a hard stick and they always stay patient with me, and don’t make me feel ashamed bc it may take them longer. I used to use Labcorp, but after coming here I’ll never go anywhere else for blood work.
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September 2023 by de thompson
Showed up today 9/28/23 with an appointment at 9:30. They had a full waiting room and hadn’t even served the ladies who showed up before 8:20.I have extreme anxiety with needles and I RELY on these appointment times to be accurate.
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September 2023 by alexis martinez
Why have an appointment??? I had an appointment and I still had an hour wait! I was told by the Phlebotomist that they are running behind with the appointments. That's an understatement. I was late for work. An HOUR WAIT is totally unacceptable!
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August 2023 by Lisa Richardson
Amazing service, awesome staff and over all great experience not once but every time. I have blood work done a minimal 5 times a year. The Hospital Dr. location has always been sufficient, friendly & clean. Thanks!
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July 2023 by Cathy O'Brien
Everyone was very pleasant, professional & productive; not to mention quick. This Quest location (Hospital Dr. Glen Burnie) runs like a well-oiled machine! Even though I didn’t have an appointment scheduled for today, from the time I walked in the door until the time I left (when finished) only 22 minuteshad passed. Excellent work Quest! Thank you ? ?? from a very satisfied customer.
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March 2023 by Alexandria Smith
I’m very impressed with Quest Diagnostics. I came in today to have some blood work done and was seen within minutes of my arrival. The front staff was very friendly and helpful too. JoAnn, the phlebotomist who did my blood work was so sweet, thorough and professional. I felt very comfortable and I’m happy I found Quest Diagnostics.
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March 2023 by Tit And Tat A.
I'm very impressed with Quest Diagnostics. I came in today to have some blood work done and was seen within minutes of my arrival.The front staff was very friendly and helpful too. JoAnn, the phlebotomist who did my blood work was so sweet, thorough and professional. I felt very comfortable and I'm happy I found Quest Diagnostics.
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March 2023 by Casey Campbell
Made an appt for 1pm today. Showed up 5 min early, did my check in at the kiosk. There were 8 other people on the waiting room. Someone ahead of me called the number to ask a question because there was no one at the front desk. An elderly man didn't know what to do and they were very rude and just directed him to the kiosk. I waited until 145 and STILL was not seen. I am pregnant and very sick and couldn't sit and wait there forever and since no one is at the front desk you can't even ask where you are on the list. Ridiculous to say appts get priority when someone came in 40 min after me and was seen before I was. I will never go back to this location.
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December 2022 by Peter Hamera
I showed up 8 minutes early for my appointment, and was turned away to reschedule for not being 10 minutes early. Absolute joke of a policy.
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November 2022 by Lynn Lynn
They are extremely slow! That's all I can say! I'm going to start going to a different lab. This office is too slow for me
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October 2022 by Sebastian C.
Extremely long wait time. Horrible system, website clears appointment once the appointment time has passed, regardless if the appointment happened or not.
