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October 2023 by Daley C.
If I could give zero stars I would. Bought the Barbie Cowgirl costume in a small yesterday. First off, the small is like medium... completely oversized. Secondly, the cashier NEVER SAID ANYTHING ABOUT NO RETURNS. Third, no dressing rooms... really? No returns and no dressing rooms. Hmmm should I just try on my costume in the middle of the store?? Lastly, the quality is so god awful, the fact I'm paying so much for this crap boggles my mind. You're better off using Amazon. 0/10.
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October 2023 by Cemal C.
Was told I can return by Thursday, tried the costume out didn't fit and now they are telling me I can't return after brining it back in 2hrs
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September 2023 by Connor The Wubbzy Lover And Haunter
Darling Dolly Was My Fav
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November 2022 by Kelly Conner
I am highly impressed with this store. We're less than a week away from Halloween and they still have a large selection available. I was expecting to walk in and see shelves picked clean, but they had a great amount of options that spanned an incredible number of ideas.The costumes are grouped together nicely and there are plenty of matching accessories to go with your outfit. I also like the home décor they have available. The store looked clean and well organized.The staff is very friendly, too. Someone was walking around offering assistance and the line moved very quickly for checkout. All of their hard work was noticed and I had to share.
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November 2022 by Sammi Tavenner
We went on Halloween so i didn't expect to see much left but honestly wasn't as bad as i thought, better stocked than what i had in mind. And Even tho the line was long, it actually moved quite quickly. And they gave me a discount on the hat i got bcs it was missing a piece, so that was cool. Definitely recommend this place.
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November 2022 by Jayzie Babie
They're always a sight for sore eyes because I love spooky season. I just always have to remember to go soon as they open in the season because all the good costumes, they fly quick lol.
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November 2022 by Marie Rogers
What’s not to love? I love all things horror and this is my favorite time of year. I wish this store didn’t just pop up come Halloween time.
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November 2022 by Miss RPG
So busy but it was quicker to pay out than I thought it would be.
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October 2022 by Samar Rahim
The store was great, it was very clean organized, the person who took care of us, his name was Patrick. And he was really kind and did the job very well. There were a lot of varieties of costumes and designs and most importantly everything was clean lol.I am very big on cleanliness and that was something that was number one for me. I took my relatives here for the first time and they had a great time, every mechanical item was working, they had fun and it was decorated very well. I would come here again
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October 2022 by Susanne MacKenzie
Lots of costumes and props. Don't wait til last minute. Employees helpful and friendly.
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September 2022 by Jeanette Parker
Normal Spirit Halloween. Hard to see from the road but plenty of free parking.
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September 2022 by Joseph Klugh
Awesome shop with plenty of items to choose from. They even have some little passages that were fun for kids to go through. I will go back to them.
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October 2020 by Derrick B.
I've had by far thee worst customer service from this company in a whole. From online to in store. Their customer service is poor and they lack professionalism, from regular employees and upper management.
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October 2018 by Kara B.
I have been a regular customer to this location for many years. I have 2 kids and I have exclusively got their costumes as well as mine there for at least the last 4 or 5 years so you can imagine how much money I have spent here. I was in there a few days before this last visit and the gal was great. I had a 20% off a single item coupon but I couldn't get my service to work to get from my email. The cashier gave me the coupon. I went in a few days later with the kids and asked if they could do that for me again. Instead of just saying no the "manager" said she should not have done that if I knew who did it I would immediately fire her. I replied well you don't have to be like that just tell me no (which I was half expecting anyway). And she began yelling at me that she wouldn't do it because it was "against the law of the corporation". This employee should not be working with the public and is in dire need of coaching (she was a blonde but I didn't catch her name because I just wanted to get me and my kids out of there). Because of her aggressiveness I will not return to Spirit Halloween. There are so many other places who appreciate my business.
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December 2017 by Samantha DeSanto
Great selection of costumes for kids and adults
