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April 2023 by Donna Sprague
Banking there since 87. Best bank in the world. Friendly. Helpful.
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March 2023 by hawk1481
The most excellent bank I’ve ever had
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December 2022 by Gary M
Close too early for what? Disgraceful
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November 2022 by jay weamer
The bank of Glen Burnie in Crownsville is very convenient , the staff are always very friendly and helpful ! but I use my bank card a good amount but it seems that 1 out of 5 times that I use the card to withdraw some cash no matter which machine either from a Bank of Glen Burnie or from some other bank it will not allow me to withdrawal money I can look at balance but I cant touch , I thank them for the security but I depend on getting money out when I need it
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November 2022 by Raima Chaudhry
I came to the drive - thru to deposit money and the lady here started off by being extremely nice . When I said i have 3 deposits , her tone changed and she started showing an attitude and started talking in a very passive aggressive manner and said that this is “lunch time” and she’s the only one here and next time I should come through the lobby to which I said “oh do you want me to come through the lobby and your website says it closes from 3-4 for lunch” and she goes “no that’s when we close” I checked the website and sure enough it says closed from 3-4 and reopens at 4. Then instead of politely asking for ID which i was going to give , she spoke in a very rude and condescending tone and said “Well I need to see who you are cause I don’t know you .” I do not think that was professional of her at all but I always go to the locations in Severn and Odenton and never have an issue but every time I come here , the customer service is always bad .
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November 2022 by Matthew Shetrone
The bank ? was very clean and the tellers where very nice and helpful.
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April 2022 by Unique & Interesting People of the World
I just re-financed my car loan through Capitol One. The rate is lower and it is easy to make a payment. Through the Bank of Glen Burnie, it was very difficult to make a payment. Very inconvenient. They also have an app but you can't even use that to make the payment. Too ghett-o for me. The dealership set me up. Next time I buy a car, i'm going to make sure i tell them up front not to set me up with any small, unknown hood banks. I'm a good customer and I pay my loan on time every month. I don't need the aggravation.
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October 2021 by Margaret Defrances
Great service
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October 2020 by Dennis Hauhn
I have be with several banks .. I think this is a great Bank .. Everyone is always so nice .. I they are always happy to help you ...
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July 2020 by Dan Lynch
Much nicer than the mega-banks. Always knowledgeable, friendly, and helpful. Been with them 5 years, very satisfied.
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May 2020 by Dustin Fields
I currently have an auto loan with BOGB. Extremely limited office hours and overall poor service. The whole operation seems stuck in the early 1990’s. Currently refinancing just to separate from them.
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September 2019 by Farideh Asghari
I had an excellent experience over paying off my car loan. Each time I called, staff were courteous and very efficient. In less than a week I got a package including the title! Thank you all!
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June 2019 by Jennifer Allender
Horrible customer service...plus a 10% refiance fee is crazy!
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November 2018 by Rick Kuethe
An awesome local community bank.
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September 2018 by bigd0g205 .
9/7/2018 - Got email from Asst. Manager Revaria Beach branch to call. When I spoke to this person, they informed me my wife's Social Security Deposit for Wednesday would be rejected because her name is not on the account. WHAT? They accepted these payments for FIVE years and now your giving me essentially 48 hours notice. Wanted me to bring in wife to sign off as being joint account. Trouble is, she is currently on crutches with torn ligament and dislocated kneecap. Didn't matter.... please never let me see a review that says this company has great customer service!
