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March 2024 by kent Ross
So fossil, so good. The company always keeping up the date on things Always maybe sure the residents clean up behind themselves. And watch their children and pick up trash
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December 2023 by Rhonda Owens
When the maintenance team actually comes to your unit, they do a good job. However, there are times when the work order is marked complete and it wasn't completed. I've been here for less than a month and this has happened to me twice so far. Improvement is needed in that area.
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December 2023 by chelsea butler
I am currently living here, the ONLY reason this is getting 2 stars is simply for having a pool and playground on property and the two men in the main office are very nice.Lets start with the night after moving in -the roaches in this place are TERRIBLE. I am one that if it was one here and there honestly understandable but sadly that is not the case. Now there is someone who sprays but you have to call EVERYTIME to be put onto that list and if you forget to call you're SOL until three weeks later. Now lets skip down to two weeks of living there we had a bad thunderstorm, thunder, lighting, heavy rain fall for hours, but within the FIRST 20 minutes my back bedroom window was leaking not dripping LEAKING and drenched in water - i have attached a video that i even took a video the calls i have made trying to get this fixed i have given up. first excuse was the window has to dry, second was they were calling for rain, every excuse after that was the same out line of having to due w weather. MIND YOU THIS IS JULY/AUG/SEPT.a little into a two or three months of being here my stove was constantly breaking, the outlets switch kept getting flipped from being to much, then the oven wasn't getting the tad bit of hot.IT TOOK MY STOVE CATCHING FIRE FOR THEM TO REPLACE IT MIND YOU I MADE COMPLAINTS WITH THIS OVER 2 DIFFERNET TIMES. 911 WAS CALLED AND ALL.now theres this lady who lives above, nobody gets along with her, my neighbors ALWAYS are telling me that every tenet before has not renewed her lease due to the STOMPING over ANY door slamming. This person will go from one end of the complex above me ALLLLLL the way to her front door STOMPING literally SHAKING my home. Has knocked out the light in my kitchen. I have tried to speak with and reason with her but she chose to shut her door several times in my face hitting me with a wreath and when I grabbed it to stop the wreath she called the police for destruction of property. Mind you i have a ONE YEAR OLD who will scream his lungs out and cry over this SCARED and she will do this for ANY door slamming blaming its me. And no i have not gone to the front regarding this simply because there is nothing that they will do that will help THAT MOMENT or several minutes of my child screaming in fear. My mind has been made up (since i realized that the stomping was intentional) this lease will not be renewed and i FEEL sorry as HELL for who ever lives in the apt I do now.
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Living at the willows apartment it’s a ? the community is well kept. If you don’t like lots of noise then there is the perfect place to live
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September 2023 by Jason
This place is HORRIBLE. I have lived here for 3 months and there are ROACHES everywhere. The appliances are beyond old. They are from the 60s and 70s. The carpet can't be steamed cleaned because its so old. Just drive through the location and you will see why you shouldn't even consider this place. What you see is what you get. It wont get better.
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September 2023 by Lenora Contee
I thank the willows staff that been here have been great, understanding individuals for the pass two years. The maintenance crew are very polite along with the rest of the staff. I believe if you show respect you will get respect. Keep up the good work guys.
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August 2023 by Logan Sheffield
If you look at these reviews and think, “It can’t be that bad” because of how affordable it is, I PROMISE IT CAN. This place ruined our lives and caused us to lose 95% of our belongings due to negligence. I promise you can find better. Literally anywhere is better.
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July 2023 by Jik Jikkles
Looking to move in tomorrow if everything goes well but after speaking to Chad, I have reservations. Very low energy as far as being professional. Makes me hesitant to have you being the one showing me. But ill try and be open minded. Will update at a later date.
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July 2023 by Ashley Mays
Horrible Place to Live!! I lived here from September 2022-January 2023 and we couldn’t have moved out fast enough we just moved from WV and needed a place for a few months while we searched and bought a house. We had so many problems that were never fixed properly and was a horrible place to bring my newborn baby back to when she was born in November. The heat pump was broken the whole time we lived there so it was freezing I had to keep myself and my newborn wrapped up to not freeze. I was constantly running a space heater to try and keep the apartment at a reasonable temperature and that made our electric bill be outrageous we were paying more in a 2 bedroom apartment then we are paying in our 4 bedroom house. The oven door also kept breaking and instead of fixing it they would just close it. I also had a package get stolen from in front of my door luckily it was only diaper rash cream so nothing expensive but it’s ridiculous that a package can be stolen from in front of your door most apartments take the packages in the office and you go and pick them up so they don’t get stolen that doesn’t happen here. Also the rent was crazy expensive for what you get! Also parking is a joke the reserved parking was under review and there was no parking anywhere near my apartment because it was all reserved.
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July 2023 by President-Elect “DaddyDragon” Cory
Slumlord level maintenance. They continually close out work orders without even showing up to look at the appliances. In my case, the microwave hasn’t had power since day one. Anyone know a lawyer that’s good with lease laws?
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May 2023 by Xena Strench
Straight robbery they take your fees and ghost you this place is ghetto beyond belief read the reviews. Kevin is a terrible manager and always has an excuse to why he isn’t doing his job. Also he told me how incredibly damaged the apartments are and they have a long turnover period. Tons of staff turn over, bugs, mice yuck.
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May 2023 by mort mcfly
Consider this a warning not to lease at this location or Morgan properties in general.The willows looks very nice when you come in. Then you start dealing with issue after issue. I had to trap a rodent the first month I entered. Since then I have been on a non stop fight against roaches.That's probably because off all the garbage everywhere. There is no enforcement of rules or any standard of decency from many of the current tenants. Over the past six months I have constantly had to report food being left in hallways, dog droppings that tenants refuse to pick up and property vandalism. My unit alone had had the glass front door broken twice in one year.If you mention too often about the problems you are noticing the office will say that it's under review. The reserved parking system has been under review ever since we moved in six months ago. It doesn't take 6-months to review this.There have been discussions about security cameras or a security guard. No matter how many problems occur that doesn't seem to be any urgency to actually do one of these things. Since it's just a convenient excuse to do nothing and keep the property expenses down.The local office has dishonest members and will openly lie to you. It's my belief most of these problems stem from lazy inept management. If someone competent was running the place it would be a wonderful place to live.Overall it's just been a terrible experience and I can't wait until my lease is up. I strongly urge you not to rent here.
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April 2023 by michelle creel
I gave the willows 5 ?. Kevin and the girls in the rental office do their jobs exceptionally and stay on top of whatever you need done!!! Their customers service is an A+.
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February 2023 by Iniesta Cipriani
I move in for less than two months clean there property before I leave, take pictures,vidoes of property before and after move in and out,even walk property with maintenance manager before moving out,he told everything is in great condition then the assistant manager try to charge me for a old carpet that was shampoo after I have evidence of there property before moving in,this is a act of fra_d.i would never recommend anyone to rent there property,management staff is HORRIBLE,MONEY CRAVE and WILL CHARGE YOU ILLEGAL FEES AFTER MOVING OUT! IF YOU RENT THIS PROPERTY PLEASE BE PREPARED TO TAKE THEM TO COURT!!!
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January 2023 by Tasha O'Brien
We have had issues with roaches and mice since we first moved in. We have complained multiple times with no solution. Our patio screen has been broken since we moved in, bedroom screen never replaced.
