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October 2023 by ashley rapolla
I live locally and needed a quick assistance on a small fix! I just looked up a near by business to help me bolt back up what was hanging under my car.. Sadly the man who approached me said they're appointment only and if I wanted his service I needed to leave my car there all day. I was a bit taken back that he mentioned all it needed was a bolt and he couldn't help me now. Customer service was no bueno. I took my car down the road and it took them 10 mins to help me.
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October 2023 by Sean Forbes
Get your vehicle inspected somewhere else!Took my vehicle in for a state inspection and they claimed it failed for shocks, which I disagreed but they had already done the paperwork to say it failed. So that was that, but I was wasn’t going to follow through with what they recommended, which is how they make their money.It seems their play is to 1) Have you pay for a failed inspection, 2) they then offer to fix it for you w/ a discount, and 3) you now have to pay them once more to have it reinspected.No thanks, I waited the required amount of time to have it reinspected at a reputable shop and it passed no problem.Save yourself the time, headache and cash and go get it inspected or repaired somewhere else.
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July 2023 by Rashan Jones
The owner was very professional and pleasant. I took my vehicle here for Maryland state inspection.After the inspection, the owner took me around the vehicle and pointed out what was wrong. I was very impressed because he took the time to show me that he cares about his customers and quality of service.Some shops don't take the time to do a showing tell.
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July 2023 by Johanna Walker
Very rude individuals, called and was placed on hold for over 15 minutes and then the line was disconnected. Called back and attempting to ask a question and immediately being told to come in for an appointment without even listing to my concern first or even knowing if it was a service they provided. When asking the individual if he could at least tell me if they provide the service; he then stated he not answering any questions. Come to an appointment or not.I choice not: this is not a place I would consider doing business with at all.
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April 2023 by Kenneth Lambert
This man will charge you if you stop and ask for directions. He tried to charge me to sign a repair order for my windshield. Which is free everywhere because they don't have to touch the vehicle. The one thing you can be sure of by going there, is you will be over charged.
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April 2023 by C Nwosu
Is there an option for a no star rating? I simply called and the guy that answered the phone was so unprofessional and rude. Why would I even want to take a car there for anything with that impression and attitude.
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March 2023 by Joshua Shebughe
Great Service. I have been repairing my trucks with them for the past two years now. Highly recommend
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February 2023 by Brian MCKENZIE
The gentlemen at this location was very professional and courteous. They operate on a first come 1st save basis which is very convenient.Service: Vehicle Inspection
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December 2022 by Tina Goodlow
I went this morning to have my vehicle inspected. After walking into the shop that smelled strongly of beer breath (gross), I finally locate the mechanic. He immediately tells me the cost of the inspection would be $125. Then stops himself and says $150. I’m a female and sadly am used to mechanic shops trying to take advantage. That’s exactly what the mechanic attempted to do. I’d already received a quote from another shop for $115… I just left and I encourage most who don’t know much about vehicles to do the same. They will definitely try to take advantage.In response to owner: I arrived at 8:05. I was informed the person who does inspections did not come in until 9 am. It was an older guy with a goatee I believe. Gray in the goatee.
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December 2022 by Yas S
Was nice the 1st time I came for inspection. The 2nd time I came after I fixed what was needed staff made me feel extremely uncomfortable. Tried to have my car inspected a 2nd time staff told me no because I came “too late “ then disgusting older mechanic told me he “inspects bodies “ I had my one year old Daughter with me. I didn’t even get my car re-inspected that day. Completely unprofessional and disrespectful. I ended up taking my car to the inspection place up the street in Halethorpe. They charge $85 and much more professional and respectful.Service: Vehicle Inspection
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November 2022 by Ravikumar Patel
Maryland state inspection was done in 10 minutes without any problem. Owner and Co workers are really helpful and right on the toe to help the customers. Three customers was left happly in front of me within 10 minutes waiting time. In and out. I like it..
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November 2022 by Miguel Cepin
MD Safety Inspection -5★Terible place, it doesn't comply with state safety regulation for a business, SMOKING in a shop where peope are dealing with gasoline is not safe at all, the office and workplace is contaminated with cigarete smell, *** I've made Maryland Department of Health aware of the issue in this place already***, besides all of that, they are charging $125 cash for the inspection (Cash Only for inspection) and take card for any other service, when everyone knows that inspection is cheapest than that, they fail everyone inspection trying to get money with the estimate repair that they will provided in order for people to pass the inspection, plus a $30 to re-inspect your car again, I highly recommend not to visit this place if you don't want to loose your money and fail your inspection, they are also rude with customers.I took the false inspection list that they've gave me to a different shop, and the manager of this new place tell me that this is a false statement and none of the repairs on that list were needed, and he passed my inspection, I felt so disapointed, I can't belive that people can create false statement in order to get some extra cash, and that's exatly what XPRESS CAR CARE CENTER is doing....
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November 2022 by W M
Worse place ever, I am rating them 1 star because it doesn't let me select -5, I've took my car there for inspection and while I was waiting for it, I saw few people complaining about their inspection, the long list they got for repair even when their car were in great conditions, but it was already too late for me because they already had my car inside, they are the type of people that come up with a big list for repairs on a perfect condition car, just to give you a false estimate and get the repair money right on the spot, BUT I didn't do what they said, instead I went to a different place right away and my car passed the inspection with no issues, they charged me $125 cash, they take cards, but for some funny reason they don't take card for inspection payments, which is suspicious, but going straight to the point, if YOU don't want to waste your time/money and come out of there with a fail inspection and a big false repair list I highly recommend you to look for a different place, you can thanks me later.Suggestions for the MVA/DMV.-Repairs shouldn't be made by the same shop that do your inspection to avoid this type of issues.*******************
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November 2022 by Latarsha Riddick
I went here for a Maryland vehicle inspection. I paid $125 (cash only) and I was in and out on a Saturday in maybe 10 minutes.
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August 2022 by Patrick Cavanaugh
Excellent experience here having my state inspection done. They were very professional and trustworthy people. They most certainly will be getting my automotive needs in the future. Hands down best experience I've ever had inspecting a vehicle.
