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March 2024 by Asacia R.
I typically like Nothing Bundt Cake, but my job sent a delivery for my birthday. They never called from the call box at my home, they called my cell phone and did not leave a voicemail, then they asked me to pick up the order. I believe they charged to re-deliver. The picture below is what I received. Very disappointing.
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February 2024 by Doc H.
Delicious desserts and very reasonable re prices. My family lives this establishment as well.
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February 2024 by Adriana Leiva
Purchased a cake for my brother the other day! Thanks Faith for your patience with my toddler! Stellar service!
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February 2024 by Demure G.
Can't resist! Delish! I'm glad there is one in Woodmore Town Center now. Love all the flavors!
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December 2023 by Charnae Harkum
My daughter has her 5th birthday tomorrow and we forgot to get the cake until AFTER this location was already closed at 6pm. We called at 6:22pm and after telling them the situation they told us yes we could come and grab an already prepared cake! This was TOP TIER customer service. I'm so grateful for what they did for my little girls special day! THANK YOUUUU!
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December 2023 by Shon Hopkins
UPDATE: I am updating this review due to the outstanding customer service I received from the owner Nicole. This update is a little late but she actually reached out to me right away. She was very sincere and concerned with our experience, and apologized from the beginning. I truly appreciate her acknowledgment, grace, and professionalism. Ultimately, she offered to replace our order so we can give it another try and oh boy are we glad we did. Upon arrival to the store the staff was welcoming, friendly and ready to serve everyone that walked in with a smile. The Bundt cakes were soft, moist, and oh soo yummy. ? I’m so glad we gave them another try. They now have faithful customers that highly recommend this establishment. If ever a doubt give them a try and see for yourself.My first time ordering for a birthday and what a huge disappointment. I ordered 2 dozen assorted bundtinis, and one single Churro seasonal for my daughter’s 17 birthday and they were soooo dry it was embarrassing. I called on Friday morning to ask when is the timeframe that I should order. The lady on the phone asked, when is your event, and I said tomorrow late afternoon. She said well you would want to order now. Grant it this was a little over 24 hrs notice, but no where on the website did I see anywhere that stated you have to order by this day for pick up on a certain day. Regardless, I placed the order, my daughter was so excited for these Bundt cakes. Well when I say the ball was dropped the ball was definitely dropped. Not only were they so dry they were coughing and asking for drinks while trying to get them down, but they were on the harder side, lack flavor and taste old/stale. They also gave me 2 dozen of the exact same flavors, when I ordered 2 different dozens. Needless to say teens can be harsh and kinda cruel at times, this was definitely not a pleasant topic for discussion at the party. I could’ve went to the grocery store and got a better tasting cake or cupcakes. This place is overpriced and overrated! Don’t believe the hype! Oh the one star is for the icing , although it was hard it, it taste good.
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November 2023 by Deborah Banks
Wasn't sure what to expect but the team at Nothing Bundt Cakes was simply marvelous, outstanding, terrific, fantastic and wonderful! Friendly, helpful and accommodating, all the while giving you a beautiful smile! Bravo team, you did an awesome job!
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November 2023 by Andrea Byfield
I love to support my local businesses. However, my local business needs to also earn my loyalty. The last experience was not enjoyable. As always, the cakes were great. It was the customer service that left the bad taste. The lady was not friendly at all, didn't smile once during the transaction or thanked me for my business. I won't let that stop me from supporting the business. But if it continues, then I'll definitely take my business elsewhere.
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October 2023 by Karis S.
Placed an order for pickup at this new location since it is the closest to me. I was immediately greeted when I walked in by a friendly associate. The store was clean and well lit. I purchased the assorted bundtinis and they are were just as tasty as I could remember. Def will be returning now that I have a more local location.
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October 2023 by CJ C.
Cakes were moist and delicious. The service was excellent. I'll definitely visit again.
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October 2023 by Tava W.
Stopped by today to celebrate making my way to the gym 4 days this week!!! Opted for the Churros flavor and the chocolate chocolates chip! It's crazy because I'm really not a fan of chocolate but that chocolate chocolate chip Bundt cake and the cream cheese icing has been my jam lately. Surprisingly the churros cake is pretty darn good!! Reminded me of a French toast flavor. The cinnamon sugar pairs well with the cream cheese icing and it wasn't too sweet. At this point I don't think these bakers can do not wrong! Hahahaaaa!!!Happy Yelping!
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October 2023 by Amanda G.
The cupcakes are great and it is near my home so it is ideal! However, I will not return to this location because of the customer service! The staff is great as I have been here multiple times and no complaint! However, I went there today to grab an after dinner treat for myself and my son and noticed I found my dirty rewards card in my wallet. I then ask the cashier if I could get a new card. The young girl went and get the manger and the manger asked if the card was mine which I responded yes and then she said that was killing tress and then stated if she gives me a new card will I keep it clean! I calmly so no no thank you and left.I won't return to this location but the VA location has great customer service!! Sucks this happened in my own community.
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September 2023 by Vilma Roca
One of the best places I can say 100 in customer service and 100 on cake flavor delicious!! I didn’t know what to do didn’t have both of my kids cake went there and I came out super satisfied and happy whith 2 gorgeous cakes knowing it’s a clean and awesome place thank you Nothing Bundt Cakes!! Very beautiful and delicate ??
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September 2023 by Charles Robinson
The cakes are not as fresh as other franchises. The cakes taste old, dry and they taste like they are delivered.
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September 2023 by Logan Jayme
I've visited this location twice and had a great experience both times. 1st time i only got 1 cake, 2nd time I pre-ordered 2 dozen bundtinis that were ready as soon as I got there. I added another dozen to my order before leaving & they were ready in 15 minutes. I love how they coded & labeled the various flavors inside the boxes and the staff was super courteous!! On my 2nd visit there were several teens/young people working, and all were ver pleasant. I wish this location much success and hope your doors remsin open for decades to come!
