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March 2024 by Tatiyana Hodges
The notary whom is a woman told me to sign the documents before she reviewed the documents for signature. She literally watched me sign in the wrong place and told me that it was wrong afterwards. She then stated that she cannot tell me where to sign. I called a Mobile notary whom stated otherwise. I’ve never been told that a notary cannot tell you where to sign, every notary that I’ve used has always told me where to sign. If she did not want to sign the document in the first place she should have said that instead of witnessing me sign in the wrong place on the document. She is very lazy and inconsiderate. Don’t recommend.
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March 2024 by Shenita Penn
I’ve always had a pleasant experience with this store location. The staff are polite, efficient and professional. They work hard and diligently to manage the flow of customers.
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February 2024 by John Mahaney
It was fine
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February 2024 by Anthony Riggins
Very fast
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February 2024 by T B
Can't talk to a person over the phone on customer service only voice audio that doesn't help my order was in Atlanta for 4 days and it's been in north Carolina for 3 days is the only update I received I won't use UPS again second time this happened
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January 2024 by Kenneth Frauwirth
The staff is friendly and helpful, and I appreciate being able to both ship packages and make Amazon returns
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January 2024 by N W
Had a great experience yesterday shipping an unusually shaped object from this location. Jesus and one of his colleagues were so helpful and friendly and we got the item packed securely in no time. I will definitely return to this location in the future.
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January 2024 by Caroline C. Timbers
Fast. Even if the line is long, they keep it moving with sufficient staff, and staff are amazing. I was in line one day with my kids and a lot of older clients when a young guy pushed up past the line. The staff told him firmly to step aside until it was his turn. They won my business with that level of customer service.
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December 2023 by Ron Lee
Great customer service ?
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December 2023 by ZZTGAMER
The staff were very nice and fast. I came in with a ready label scanned my package and in 2 minutes I was gone back home. The shipping rates are cheap, the insurance is good, and orders are shipped quickly and on a reliable basis.
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October 2023 by Sista Solace
I would like to personally speak with a rep from the UPS Store in Lanham, Maryland. Is there a way I can do that? I desperately would like to retrieve my package or ask that whoever has it give it back even at a price. I'm not interested in a claim in the place of my coat. I am interested in retrieving my Mother's vintage coat that is so dear to me since her passing. Please give me back the coat. 1Z0946Y80306921922.
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October 2023 by Jason
Had a really good experience here, all the employees were very helpful
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September 2023 by Lorraine Lewis
They serve customer faster than any other UPS. They are polite and kind and give a real good service.
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August 2023 by David Sandifer
Young man helped me 2xs with returns. Got me out quick. Very good customer service. Definitely will return in the future.
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June 2023 by pendleton “PendletonNorth” north
WORST UPS location ! They are always understaffed at Christmas time, with the line around the corner and only 2 people working on 4 registers despite having more staff at other times ( NOT A 1 time occurrence) just had the rudest experience 5 people were inside but yet myself and two other women were IGNORED for 10 minutes while no one was being assisted at the registers. when one of the elder customers and myself asked if we were going to be assisted, they had the AUDACITY to behave as if we were being unreasonable! I will NEVER give this location my business again!