The Best Western Kent Narrows Inn offers clean rooms, some newly remodeled, with friendly and kind staff. The location is great and within walking distance of restaurants and bars. Guests note a good breakfast, though some report issues with old food or dispensers. The hotel is considered a great deal with nice balconies, but some rooms face a swamp with a bad smell. Noise from adjoining rooms and slippery new bathtubs are noted. The check-in process is quick, but adding loyalty points is described as cumbersome.