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October 2023 by Deedee Thatsit
At this point this agent may be a fraud. No communication, randomly changing my renters policy without specifics of what should be on it. Now nearly 3 months later, I still have an invalid policy that's paid in full yet doesn't cover my rental unit.
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August 2022 by Christopher Coriano
Joe and his Team at State Farm are true professionals. They have outstanding service, have prompt communication and are able to deliver great coverage at a great rate. Definitely give them a call to compare your current insurance.
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August 2022 by Leonie Bailey
I have been with state farm for over 30 + years and their customers services which includes Ms Shirley and Ms Kilda are excellent.
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August 2022 by Antionette Rogers
Praise God my Husband and I are so happy to be a part of the State Farm family .The customer service is extremely excellent I wanna send out a very special Thanks to Ms. Jackelyn & Ms. Shirley & Mr. Johnathan you ladies and guy rock. I’m excited to be able to tell all my friends and family members that I’m insured by STATE FARM? LIKE A GOOD NEIGHBORHOOD STATE FARM IS THERE??❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
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August 2022 by Chris C.
Joe and his Team at State Farm deliver a tremendous value. Better coverage at a great price and their service is top notch. They really care about their clients and it shows!
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June 2022 by lavons2
I was recommended to Joe from a coworker after I got tired of the rates from a previous insurer and not only did my rate decrease but the customer service is above and beyond what I expected. All of my questions are answered and explained in detail if I need. I never feel rushed off the phone or treated like I’m just a number. I feel like I’m speaking with a trusted friend when I talk to my agent or his staff and for that I’m thankful. The Mobil app is easy to use and when I needed to file a claim I was AMAZED at how easy it was and how fast everything was settled. I feel like I made a great move and I’m covered with confidence.
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November 2021 by Antionette Webster
Praise God my Husband and I are so happy to be a part of the State Farm family .The customer service is extremely excellent I wanna send out a very special Thanks to Ms. Jackelyn & Ms. Shirley & Mr. Johnathan you ladies and guy rock. I’m excited to be able to tell all my friends and family members that I’m insured by STATE FARM? LIKE A GOOD NEIGHBORHOOD STATE FARM IS THERE??❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
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October 2021 by Evan P Crump
Was helped extremely well and made me feel comfortable. The young land Jackie was very reasonable, respectful and professional with me and answered any questions I had.
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October 2021 by Jasmine Franklin
Very nice guy would recommend!
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March 2021 by Dee McGhee (Piepie)
He is very professional and a good agent! My agent forever
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May 2019 by Dia M.
I worked with Joe Mitchell for a number of years. While he helped me get insurance initially, his lack of follow up is a real problem. He rarely answers emails or returns phone calls. I had a $5 million umbrella insurance policy with him. The policy lapsed because I didn't fill out a survey. I had no idea the policy was at risk of being canceled. Joe never informed me of this. And even when I emailed him to ask why my checks were being returned, he did not alert me to the situation. A good insurance agent stays in regular contact, reviews your coverages periodically, and make sure your policies are not canceled unless you want them to be. Actually, I'm glad this happened because I was able to get better coverage at a significantly lower price elsewhere. Do yourself a favor and take your business elsewhere.
