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May 2023 by cookie monstaa
I unfortunately wouldn’t shop here again. I went for a bong and the one I chose i didn’t know how to use (my fault). I called and asked if I could exchange for the classic beaker shape and he said as long as i didnt use it. When he said use i thought he meant smoked out of it. I followed some instructions online so I got to the step where its supposed to be filled with water but couldnt figure out how to do the rest of the steps on this type of bong because of the shape (again my fault). However, once i made it back to the store he saw the water and his attitude immediately changed and said “im not taking this”, handed it back to me, walked away to put the one i wanted to exchange it for back as i was trying to talk to him. Him not wanting to exchange it was fine, I understand if hes not able to once water has been put in, it was just his attitude about it. I asked him how to use the one i had and he just kept saying “no im not taking it” and finally after the third time asking if he could just explain how to use it, he took it from me and just kinda gave me a quick answer. When we were at the register initially i said id still like to get the other bong i was going to exchange the one i had for (buy a second bong because i didnt like the one i got and understood if he couldnt accept it) but he wouldnt stop walking away and i wasnt going to chase him. I just left and went to One Flight Up in Reisterstown for another bong. Its unfortunate, I live up the street and planned to come here often but the drive to Reisterstown is worth it for better customer service
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May 2023 by Ry C1
Best smoke shop in baltimore, akil gives the best customer service ever
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January 2023 by Deahawn
My name is John I just left this store .the store is great they have everything u need and want for your smoking needs I'm talking cigarettes vapors all different kinds bongs what ever u desire and the guy who's working right now Tonite is awesome very good dude helped me in every way including making sure I had the merchandise I came in for if you haven't checked them out I advise u to stop pass . tobacco shop located on Windsor mill road right across from royal farms.your #1 tobacco outlet .
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October 2022 by Dawaun ..
Worst store ever pin was broke even after the charge lame ass store bullshit ass workers fuck that store
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October 2022 by Leonard
I went there 2 times the carts be hittin fr no cap.If you fw fronto go there its cheap n dark as hell
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May 2022 by Monique C
Great customer service and very helpful!!
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May 2022 by Ms powell
They have everything. And the guy is pretty cool, he knows all about the products they carry
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April 2022 by Thomas Harris
I really like this shop. It had everything I needed and the fragrance of the store was AMAZING.
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March 2022 by Cello's P.
Nice convenient place to shop if you leave in the Woodlawn/Security area. Prices aren't too bad but if you look around you can find cheaper for hookah flavors & supplies. I will say they have some of the best prices on hookahs I've found tho. The parking isn't bad little of a hassle when Royal Farms across the street gets pack but that's usually once or twice a day after that you're good. The owner is pretty cool & does show love to repeat customers. I would recommend them especially if you're in the market for a new hookah.
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March 2022 by Tangela Connelly
Was just in there this week bought 2 packs Throwbacks (replica of Backwoods) for $13, today I go in there tge price $16.00 $8 per pack same price as backwoods. They getting over. Up the street liberty and Gwynn oak $5.50
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February 2022 by Jane Doe
I bought the CBD honey sticks from here. When we got home, my fiancé opened one and immediately spit it out. He told me something wasn’t right so I decided to taste it and see. It taste like some type of chemical was in the honey sticks! The next day I took them to the store to let the guy know. I told him to take one out of his bucket and taste it because something isn’t right. He did and told me it taste fine (of course). I explained to him that the ones sold to us were BAD. I asked if I could try one out of the bucket he offered me THE SAME ONE HE TASTED!!! I thought he was completely out of his mind! He then said it was nothing he could do because he doesn’t know what WE did to the honey sticks!! I was LIVID as well as insulted! What would we benefit from buying honey sticks, take them home to “do something “ to them, just to bring them back and request new ones and have the old ones(never opened besides the one we tasted) discarded?? ABSOLUTELY RIDICULOUS! I kept one and it is being tested by the lab. They are selling bad product and will not get my business again! CUSTOMER SERVICE WAS POOR!!!!
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November 2021 by John Profit
$5 card minimum to make an visa transaction ? I’m ashamed to share the same neighborhood with such greedy people . Very anti customer service policy
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November 2021 by marie taylor-brown
They always have what you need can you complain very nice to customers.
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November 2021 by Noah B
I M hvugfc
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October 2021 by Cynthia McDaniel
A great place to buy tobacco products.
