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December 2023 by Edward Imes
Awesome place to visit! If you are traveling, no better place than this one.
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October 2023 by Betty O'Brien
This AAA location is great. The staff is really friendly and helpful. Monica is amazing! They offer also a service to order foreign currency, which is really hard to find around here.
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September 2023 by Jimini Grey
Went into this location in July. The girl at the front desk was very warm and friendly. We were nervous traveling since we have not been overseas since 2019. Monica, made sure to answer every question. She let us know we could order foreign currency and a international driver's permit was needed to drive in Italy. She even gave us a local spot in Rome to check out. Food was great. Went in a few weeks ago for a Trip Tick and Darline was the best. She even helped us find a good place to stay in Myrtle Beach. We live in WV but drive right past our AAA office because those ladies down in Hagerstown are the best.
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September 2023 by Ari Perichino
I was told we would receive services within 30 minutes - 1 hr. Two hours went by and they never showed up or updated us. When I called they wouldn’t reschedule for me and just said I should’ve called earlier.
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August 2023 by grey girl
Oustanding Customer service, great insurance prices!
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May 2023 by George Bridgett
Full service location, my agent was really cool
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January 2023 by juan santos
Couldn’t help me resolve my issue but we’re helpful and courteous.
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October 2022 by joshua jarrell
Staff is OUTSTANDING!! HIGHLY RECOMMEND THIS STORE TO ALL!
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March 2022 by C.J. McDonald
I called to see if there are discount tickets available for a specific place...the person who answered said he would have someone call me back...hasn't happened. Really 0 stars but that's not an option!
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October 2021 by A. S.
Great customer service with everyone I came in contact with there. I worked with Tammy & Ben. Awesome people to work with to get a membership and get ideas about hotels. (Didn't book hotels with Ben because I didn't know how far I would go that day) Will definitely be back. The lady at the front desk was awesome too but I didn't get her name. Thank you all for the wonderful experience!!
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August 2021 by Jerry Godwin
I booked a trip to Maui through Art at the Wesel Blvd location in Hagerstown MD. The process went very smoothly and the trip was fantastic. He had everything taken care of with minimal effort on our part. Napili Point Resort was in a great location, very nice clean and comfortable. The ocean view was breathtaking. Overall it was an excellent experience and I highly recommend Art and AAA travel at this location.
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July 2021 by Angela Silvers
Great customer service with everyone I came in contact with there. I worked with Tammy & Ben. Awesome people to work with to get a membership and get ideas about hotels. (Didn't book hotels with Ben because I didn't know how far I would go that day) Will definitely be back. The lady at the front desk was awesome too but I didn't get her name. Thank you all for the wonderful experience!!
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June 2021 by Mr Caddy
Great customer service
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April 2021 by Sarah Jenkins
Came out right away when I needed them great customer service towing guy was awesome quick ready and got the job done thank you
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March 2021 by Natalie Wills
First time I used AAA for travel. It was terrible, they did not inform us on how things went or were done. There was many mistakes made on there part. Communication from them was also terrible. I didn't feel they want to help me it was just there job, so they had to. I thought as a member I would get good customer service. Lesson learned