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December 2023 by Adam Tolson
TL;DR: Amazing shop. Ignore the clutter, it's worth it. //This is THE place to shop for aquatics and reptiles in the Hagerstown area. I haven't even looked at a PetSmart or a Petco since I found Appalachian.They take amazing care of their animals, and always have someone on staff who is truly knowledgeable about each animal you're considering. Their livestock is pretty impressive in terms of variation as well.If I had to dredge up complaints, the store is a bit cluttered, with some items left unpriced. This is in part because they simply stock more things than their space can handle. I would MUCH rather a shop like this, cluttered for us human visitors while giving each animal the space they need, as opposed to a wide open Petco torturing bettas in tiny cups.My second complaint, and I promise I won't spin this one as a positive too, is that some of the employees occasionally come across as a bit unprofessional. Not rude, just like they're not willing to do what needs to be done to help you. For example I asked for the price of a product and they said they didn't know, and just searched up a price online. Then, told me the owner would likely have charged less but he wasn't in today.So if the store is reading this for advice, y'all are doing amazing! Just get those products priced properly and make sure your employees all have the tools, training, and power to assist customers to the fullest extent.
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December 2023 by Ben Carr
Josh at Appalachian reptiles and aquatics is extremely knowledgeable in anything reptile and or fish/coral. His team is always very welcoming and helpful, it's also nice being able to pick up fresh reverse osmosis water if you need a refill locally.??
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December 2023 by Kelsie Dietsch
Nice organized store. Their fish and animals look well taken care of and staff is really knowledgeable of their animals. Recommend place to buy pets and their supplies.
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December 2023 by Delores Pickett
I love this place !! The guys here are very knowledgeable and friendly! And I ask a lot of questions, and they have no problem answering! Plus the store is awesome!!
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December 2023 by Ty Frederick
Best Pet Shop in the State of Maryland, Excellent Customer Service. Very knowledgeable staff. Affordable pricing
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December 2023 by Della Selner
Super cool little store. Lots of different supplies and knowledgeable staff.
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October 2023 by Chou H.
Great customer service!! Staff was very helpful and knowledgeable. They answered all our questions and made the visit very educational for both kids and adults.
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October 2023 by Amanda “SaSsYgUrL” Norris
Helpful there I never been here be4 but my cousin needed crickets for her bearded dragons lizards the guy who help me was very pleasant n respectful.
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September 2023 by Jonathan Morrow
Great reptile store. It's so nice having a privately owned reptile and aquatics store close by. The staff is always very nice and helpful and the prices are good. We primarily go there for feeders, but they have a good selection of pretty much anything you might need for fish (fresh and salt water) or reptiles. If you haven't been, you should stop by. My three year old loves the "Nemo fish". Lol
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August 2023 by LL
I love this store. There are two other reptile stores within 45 minutes and they are both dirty and gross and they don’t take care of their animals at all. Appalachian is so much better. You can tell their top priority is keeping their animals healthy and comfortable. They sold me a tarantula and gave me lots of great info and advice.
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August 2023 by Tina Easton
Nice store for reptile and aquatic needs. Large selection of fish. Friendly, helpful staff. Good prices. Fish are quarantined before selling.
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July 2023 by Beth Decenzo
A very good selection of fish to choose from. I was helped in choosing the most awesome fish to suit my aquarium. An Electric Blue Acara. He is gorgeous and healthy, totally mesmerizing! I will be back to get aquarium plants or anything I need for the fishes/aquariums. This is the best place! The owner and staff rock.Update: I have gone back to this great store several occasions for aquarium plants and just to go there. They have the most amazing assortment of fish , turtles and reptiles.The Electric Blue Acaro has tripled in size. He is such fun and loves to eat. I named him Eddie Acaro. I added more photos of him.
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July 2023 by J Alison
This place has come a long way from being a tiny, little, fish, and reptile store to the very well-stocked large place it is now. Friendly, helpful staff with good knowledge of reptile and fish needs..nice clean place, decent prices
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July 2023 by Wyatt Newcome
Great shop, the best in the tri-state area. I've been here on multiple occasions and they've either always already had what I needed or ordered it for me. I'll definitely keep my business here!
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July 2023 by Deena Englander
Amazing store with a lot of variety of reptiles and both fresh and saltwater aquatics.
