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December 2023 by CT Keyser
The organization that I work for has been a customer of this branch since 2016. It is nice to make weekly deposits and be greeted with friendly and professional service every week. Knowing that when you walk in the door you will get a warm and friendly greeting from Peggy, Brooke or Maggie which is then followed with exceptional service. Whether you go in person or contact them by phone you always have the peace of mind that your questions will be answered and your banking needs taken care of.
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December 2023 by Becky Smith
I have been using this branch for approximately 8 months and have always had Brooke as my teller. She has a great personality, is very accommodating and easy to work with. She's very professional and appears to have vast knowledge of her position. Always makes my twice-a-week visits VERY PLEASANT!
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November 2023 by Cora Keefer
Brooke assisted me and helped me with all of my needs; she was great to work with! All staff is kind and welcomes you with a smile.
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November 2023 by Allie Gaither
BCT in Hagerstown helped me set up a checking account and savings account. They were really nice about it. I will only go to them.
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November 2023 by Genesis Burch
Spoke with Brooke on the phone and she was super helpful and knowledgeable! She helped me tremendously, amazing bank and worker!
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November 2023 by Peyton Bowers
In my experience the employees have always been very friendly and helpful.
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June 2023 by Leilani Allen
BCT is a great bank to bank with. The branch manager Peggy Rankin is awesome and she is very knowledgeable! She makes me feel like I am banking with family.
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March 2023 by Rick Hemphill
The BCT in Hagerstown did a phenomenal job today with helping report a bogus charge and making me feel that I was the only customer in the bank. Brooke Fox! You rock
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January 2023 by Mark Smith
I love the bank in Hagerstown branch in Md. Peggy it the best banker I know the staff is the best.. thank you for that bank.. your friend Mark Smith
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September 2022 by jigneshkumar samataria
Brook is the bestMiss Paggy and Naz both are excellent as well!Love this bank ?
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September 2022 by Arpit Patel
This is by far the best bank I’ve worked with. Customer service is the best and they always take care of all of my banking needs quickly and efficiently. Everyone is so friendly! The manager Peggy is always a delight to deal with!
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May 2022 by Davou Bot
Excellent great Customer service and personnel are exceptional in their relationship with Customers.The Branch Manager, Peggy is the one major reason I’ll keep banking with BCT. She’s ever willing to help, guide and assist explain things to one’s understanding in simple terms. She’s truly amazing with great human relations skills.Will be willing to direct friends and family to join me in backing with BCT.
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April 2022 by Joshua Parham
Very convenient and awesome people!BCT Employee and Customer
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December 2021 by Paul Shirley
The Hagerstown branch on Frederick Street is the BEST! Awesome, friendly, helpful and very professional service. I prefer “in person banking” and I highly recommend BCT on Frederick St. in Hagerstown.
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December 2021 by Ahmere Ware
Very very nice people. They want to see you succeed in life!
