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March 2024 by Ellen J.
Keyandre was so helpful and fixed a problem that I thought was going to cost me all of my photos! Thank you!
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March 2024 by Emily R.
This store was extremely helpful thank you to Desi & Jeff for helping my husband get a new cellphone, we encountered a lot of issues and they went above and beyond to find the problem and get a solution, once everything was settled everything went on very smoothly and we left with exactly what we wanted. Also a big thank you to Blake for also being there and trying to figure out what was going on we appreciate everyone who helped us!
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March 2024 by Blacknorthernreign S.
Duane. 5 Stars. Professionalism. Excellence. I was sitting on the floor in Best Buy, looking for a washer and dryer, having a rough day. He came and literally picked me up from the floor and took care of me and hooked me up with an excellent new washer and dryer. He made my day much better. Thank you Duane.
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February 2024 by Montana Dunn
Customer service was terrible, we asked for assistance and waiting 10 minutes after they said someone was in their way before we left after no help showed
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February 2024 by Brian Ramp
I went in and bought a new camera.Hunter was very helpful.Their display area and stock were very limited.
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February 2024 by Heather B
I just called the store a got somebody that wasn’t even in the store! Why have a number that doesn’t go to the store?
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January 2024 by Magda Fernandez
Fast pick up
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January 2024 by Sarah Whitmore
Only 2 tech-savvies in the house and Best Buy does a great job of picking up the layout of what we're doing, love their convos
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January 2024 by Paul
Bought and set up a 3 handset "land line" phone system, assembled it, set it up and although it flashed numbers when someone called, showed date and time, etc. it remained essentially dead -- no ring, no dial tone. So I drove 10 miles back to Best Buy to ask a few questions, only to be told that this would be considered "troubleshooting," which would cost $39.99, and suggested that I contact Comcast, OR they were perfectly willing to give me a new phone set "in case the other one is faulty." So I drove 20 miles in the other direction to the Comcast store, where a "kid in a backwards baseball cap" immediately told me that I needed to plug the main handset into my computer modem, not into the wall line, as the old phones had been set up. Everything immediately worked perfectly. But no one at Best Buy could just tell me this without charging me $39.99???!!!
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January 2024 by Ellen Burkholder
Great service after waiting awhile
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January 2024 by Ileana Feliu
I really like this BestBuy, but their prices are not competitive like Amazon, Ebay, or Walmart stores. You can save so much somewhere else.
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January 2024 by Douglas Jones
Wanted to look at car stereos. Everything on the website touts free installation. Store signage says free installation with any unit over $199. I have money I'd like to spend. They say their guy is booked for the next month. Just say you don't offer installation.
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January 2024 by Shawn
Their phyical media is vanishing. Very small selectiom of video games. A few of the employees seem bothered by questions and you have to look for someone to help you. Nice selectiom of tvs though. Feels like the store is heading for the inevitable closure. Sad, i used to look forward to shopping here.
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January 2024 by Erick Vazquez Cavlovic
Great experience, they had my pickup ready and fast
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January 2024 by John Brewbaker
I didn't buy anything here, I was sent here by Verizon. My phone locked up and Verizon couldn't do anything because I had forgotten my password and Verizon said that Best Buy had more technology and they could probably unlock it. I went there but I didn't know you had to have a appointment to get your phone worked on, so I made a appointment ( 4 hours later ) soonest I could get,and they couldn't fix it,they told me they can fix Apple phones not Motorola, that's the only time I was ever in their store