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January 2024 by Tre King
I came to the mall and wasn't even planning on buying a phone but TJ help me with getting a ACP phone , he answered all my questions and help my put my phone together !! He's a all star employee 5 stars
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December 2023 by Venice Diaz
I've been with boost Mobile for a long time. I hate getting charged $4 dealing with a representative over the phone because the automated system cannot pick up my card number. And if I have no service my Wi-Fi don't work so I cannot pay my phone bill if I don't get under wi-fi. Up a creek without a paddle
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October 2023 by Brian Allen
Charlie at the Valley Mall in Hagerstown MD always provides the best Boost customer service out there. 5-stars.
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September 2023 by Karen Butts
Came here to have my son's phone update cause we couldn't get it to update at home. Charlie was the one working and he definitely went above and beyond explaining different things to my son and myself about cases and insurance plans for both iPhones and android as well. He definitely has a wonderful personality so sweet and very helpful.
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July 2023 by Kenneth Domer
Charlie at Boost in Valley Mall is the best. He helped set everything up and explained the changes we were on android’s now have I phones very happy to have worked with him as our sales man
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May 2023 by kim smith
I BOUGHT 2 AWESOME PHONES FROM CHARLIE TODAY , GREAT SALESMAN
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May 2023 by Keion Washington
I went to boost to switch my devices over, Charlie did a phenomenal job of taking care of me. He was very polite, understanding, and answer any questions or concerns I had. Great sales person/ employee. When I am ready for my upgrade I’llBe sure to go when he is working. He’s cool, he’s for the people, and made my overall experience the best it could possible .
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March 2023 by David Fitzwater
Had boost for years everything is good. I would recommend to friends and family!
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February 2023 by Olivia Adventures
sense i’ve gotten my phone on it had worked great i def recommend boost
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December 2022 by christina hebron
Associate was detailed nice and provided quick service
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November 2022 by Darlene Cooper - Dingey
Very clean store have had Charlie help me with the tech support on my phone very personal he deserves a raise.
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November 2022 by angela reeve
Love this store Go see Charlie he's very helpful and very tech savvy .. keep up the good work!!!
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June 2022 by Allie Jackson
The store associate who helped me was Incredibly helpful and patient. I have never had a more pleasant experience purchasing a phone and adjusting my family’s phone plan. It makes all the difference when you have staff who are happy, genuine, and patient. Also, they have different options for your budget and are easily changed if you need something different. I am very happy with boost!
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June 2022 by Jason Burton
Charlie at the valley mall boost store he is one of the greatest sales rep I ever encountered before he’s a very good employee and I feel he deserves a raise.
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June 2022 by Terry Shepherd
This is an amazing company. Customer service, support, and putting the best effort into making you the Customer Happy ?
