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January 2024 by Don Livio
Unfortunately purchased a brand new Rolex Datejust 41 through a third party, coming from their shop, for below market price and it’s defected, needing a service. It’s just out of warranty by months, and they will not work with me at all to remedy the situation. They would charge me their $150 shipping fee to send to another Jewler who would then service it for the market price. Learned my lesson for buying a watch through a shady deal to save a couple bucks hurt me in the end. Also found out they lost their AD Rolex status. Wonder why…
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January 2024 by Zack Schletewitz
I was very impressed with not only the vast selection of very high-quality and fairly priced jewelry, but also the incredible customer service I received during my visit.
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December 2023 by Kent Grove
I’ve been buying jewelry and watches from R. Bruce Carson’s for 18 years. I will not buy from anywhere else. The staff is amazing and the selection is great! Special thanks as always to Nicole who is simply amazing.
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December 2023 by Cameron Rabette
Courtney was very helpful in assisting me with finding a ring I was looking for . I found not just any normal ring, but one with a previous backstory dating back over a century, and it will continue its life with us and generations to come. Thank you again Courtney, couldn’t be more happy
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December 2023 by H M
They were all so nice and amazing with helping me with every detail, request, and question. Nichole was the best such amazing customer service like we already knew each other ☺️
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October 2023 by Ray Veit
Had a great experience getting my fiancé’s engagement ring, then another awesome experience with Nicole when getting our wedding bands! She was very helpful with our budget and style choices. Then also very communicative when the items were delivered. We will definitely return for other items since they offer so many beautiful pieces.
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October 2023 by Barry Ratcliffe
Thank you to Ashley, Nicole, and the entire staff at Carson jewelers for creating such a beautiful, energetic, fun, and professional environment beyond true customer service, and care. I am an actor, and a financial advisor in the entertainment business, feel free to google me, because I want you to know that this is a real review, and I cannot be happier with the experience at Carson jewelers. I have traveled the world, and I would recommend Carson’s over any jewelry business for shopping and repair, because their customer service is unequaled and it is an honor to spend time with their staff, to share stories, and to always walk out, happy and satisfied with your purchase, your service, and your patronage , where you are not only appreciated, but celebrated. I just had a Watch fixed that I bought after filming General Hospital, because my mother had always hoped I would be on the show. It was a dream come true for her, and they treated my dream, my watch, with dignity, respect, and a true desire to continue the story of my valued timepiece . Thank you for seeing everyone as someone.!
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September 2023 by Candice Michael
I had 4 rings sized and appraised. They were done in a weeks time and the results are beautiful! Courtney walked me though the entire process and even took time to share antique jewelry with me when I told her I loved to antique! Highly recommend Carson Jewelers!
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August 2023 by eldridge coles
Excellent customer service and an all around great experience. I worked with Nicole on a re-sizing and also purchased a custom ordered band. Great quality and a large selection of jewelry. I will definitely return for future jewelry purchases. Thank you Nicole and Carlson Jewelers, you have yourselves another forever customer.
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July 2023 by Hunter Eminhizer
Great experience, even better people. Bonnie was amazing, willing to help in every aspect to help me find the perfect ring for my fiancé and she loved it. Would definitely recommend to anyone!
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June 2023 by Patricia Ball
I walked into this place one day to see how much it would cost me to size a ring, I almost fell to the floor ( literally) 80.00 for each 1/2 size, hahah yes it made me laugh. i said GOOD BY... and walked out
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May 2023 by Evan Beck
Nicole has been our AMAZING support partner since 2021 when we bought my wife’s engagement ring and wedding band. Fast forward a year later when my wife’s vision changed in her dream wedding set. We contacted Nicole that morning around 10AM and by 5PM that same day Nicole had a Plan in place to upgrade and completely redesign the set. Nicole completely blew our expectations out of the water and did all of this from a screenshot that my wife had sent her weeks prior. We will forever remain as clients to Nicole and Carson’s. Next project will actually take place this month in my wife’s 2nd wedding band. So excited to see what Nicole accomplishes next!Carson’s is beyond lucky to have her, as are we!
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May 2023 by Kristin Galante
Beautiful store and loved our girl that helped us Nicole! I love my rings we purchased from you guys! Can't wait to pick up my wedding band! And my repaired necklace! You have a frequent customer now for all of my jewelry needs! See you all soon! Thank you for helping me get my dream rings!
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March 2023 by Doug S.
Was shown a necklace dirty in case not told it was used until the very end was double the price of literally everyone else if it was new so even more over priced the fact that it was used couldn't believe they couldn't even buff and clean a piece to put in a case never going back never recommending!
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March 2023 by Dennis Whitmore
Bonnie is very helpful and personable. I feel like the staff cares about what I want. We found beautiful wedding bands that also were reasonably priced.
