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April 2024 by kevin lowe
I have been a depositor of Fulton Bank via (Hagerstown Trust, Columbia Bank) for over 30 years. The customer service and people skills at this Bank are horrible. Somebody in Management needs to send their employees back for some much needed training skills dealing with their customers.
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December 2023 by Cherie Angle
Shouldn't even give one star. Not the bank employees at this branch but FULTON BANK IS THE WORSE BANK FOR ANYONE TO DO THEIR BANKING
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February 2023 by patrick davis
Literally the worst Branch go to any other location. Wouldn't cash an endorsed check for $18 I've never had that problem at any other branch and didn't even offer the option to deposit it instead.. what's the other Branch did.. if it wasn't for the one on the south end I would switch my money to PNC Bank
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September 2022 by Tanya P
Just lost ALL of our business!!!! It’s gotten worse and worse over the last 2 years but it’s even more awful the last 4-5 months!Let me clarify after your response… we sent an employee to break down a $100 bill, was wearing uniform, and was DENIED simple exchange of money. He went to another random bank and they didn’t care. We’ve been banking with you since 2008, moved all our personal banking, had 2 businesses (one still open) and opened 2 more and you can’t even exchange for change?! You lost part of our business nearly 2 years ago because your commercial lender employee wasn’t worried about our account and have been going downhill since. Don’t worry, CNB Bank has been taking great care of our new business ventures and we will move everything to them!!!
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November 2021 by Eric Itnyre
Lobby closed because of staffing issues??? Maybe you should tell your customers that you're having a fire sale of personnel.
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August 2021 by Tamara Cantner
Horribly slow!!! I’ve tried them 3 different occasions and I was the only person and had to wait an unacceptably long time. They also used to put my money in my hubby’s account and vise versa when we were only POD’s on each other’s accounts. We finally took each other off of the accounts because of that.
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November 2020 by DevilDog Doyle
Banks who charge to cash a Fulton Bank cheque is such a scam.
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September 2020 by Ivonne Arellano
They were quick and very nice!! Thank you
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August 2020 by JEFF OYSTER
I use this bank for all of my banking needs. The staff is very friendly and helpful. I always get a friendly hello and smile from the tellers. Janice and Terry make my banking experience something to "look forward to".
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May 2020 by Max Pratt
Wish I could give zero stars. The people who work at this bank are so laxed, they deposit your money in whatever account they feel like. When I call back to tell them about the mistake they play it off like it's no big deal. This place is a joke and I will be taking my business elsewhere. YOU GUY'S SUCK.
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January 2020 by Mike Barnhart
I haven't been to the Bank for almost 3 months due to a very bad Motorcycle Accident. They new about the accident, I was treated like a long lost friend, they were concerned about my recovery and progress. I have always been treated great by all the staff; but especially Cindy. Thank you for your concern and encouragement.
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May 2017 by blahblah blahblah
The tellers and bank manager are very rude. Its obvious they look down on certain customers. They treated my father and I like we were doing something shady everytime I come in to cash a check or deposit something. I've had two accounts in good standing for several years now. I am beginning to wonder if it is the color of my skin that makes them behave in such a way...
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September 2016 by judy reese
Great Home Town Bank