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December 2022 by Kris Greene
Excellent service and great quality. I know where to go for local parts.
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October 2022 by Serdar B.
On 8/7/2022 I placed an online order from this company web site www.notebookparts.com (aka Com Xp). Company provided FedEx tracking number for their shipment. Their shipment charge was relatively high ($20) for my very light part. Company email included this line for charge detail: "Fedex Ground (Shipping Handing and INSURANCE) for $20.00 USD". As I didn't receive my order timely; I checked FedEx web site to see that this delivery was done on 8/12/2022. But I never received such shipment. I've been living at this location for 10 years and never lost a single package from any carrier. Specially and due to my job FedEx delivers to me parts from my employer every week. I personally know my FedEx driver. I emailed ComXp sales support on 8/25/2022, asking either for a refund or (on a later email on 8/26) for a replacement. ComXp said that they filed a FedEx trace on same tracking number, which (not surprisingly, I've been told) that it came as delivered. After several rude customer shaming and gaslighting emails; ComXp refused to provide refund/replacement. So much for shipment insurance they charged me for. After I filed a PayPal complaint next (my method of payment), ComXp repeated the same line to PayPal. At the end I filed a dispute thru my bank and got my money back. Avoid this terrible company at all costs and under any circumstance.
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September 2022 by cruz cancel
Excellent service
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March 2022 by Dave Creamer
Fair price and good workmanship
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February 2021 by Vinny G
Price is right, shipping is fast, customer service is top notch! Even during a global pandemic, when other businesses default to "everything is delayed", notebookparts.com shipped everything so fast!! I am on the other side of the country from them and everything was here in less than 48 hours from when I ordered it! Also, when there was a small mistake on an order, they were so helpful in getting the mistake resolved extremely fast and with excellent customer service. Will definitely order again from them!
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August 2020 by Garrett Pugh
Exact part. Worked and resolved problem. Fast shipping.
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July 2020 by Basile
Good and friendly place
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December 2019 by Ivan Cavina
(Translated by Google) Pesssimo seller sells pirated copies of original parts at very high prices and does not accept complaints unless placed with his back to the wall. To be avoided in every way.
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October 2019 by George U
Only ordered twice from this place and great service both times. 1st order they got wrong but sent replacement right away, no hassles. 2nd time I received order the next day. Will definitely continue shopping with this place
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January 2019 by Mary Wirth
Provides 100% customer satisfaction and willing to go the extra mile.
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January 2019 by My Tech Computer Repair Store
Amazing Customer Service.
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January 2019 by LP LP
Poor service. Scammer
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November 2018 by Doug Geiger
We purchased a blowing fan earlier this year. The part came in and everything worked as it should. We just recently realized we had a charge on our credit card from around that time frame and forgot what it was for. I called and left a message and within 2 hours got a reply via email with a copy of what we ordered and a copy of the invoice. That's customer service that you can't beat. Thank you Mary!!!
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November 2018 by Ge C
Extremely fast service. Online ordered heatsink / fan on 8/21 and received on 8/23 in FL. Package was very very well packed. Part was as expected. After searching at least 10 locations finally found CompXP had the part.
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November 2018 by Zachery Frazier
Horrible Customer Service, Horrible Shipping Times, Horrible People.
