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“I’ve had accounts with BDFCU since I was a child and left for awhile but then re-opened accounts about 4-5 years ago & I was shocked to see such bad reviews. I understand they definitely aren’t as up to speed as a lot of larger credit unions or banks but I’ve rarely had a bad experience. I can almost always get through to the local branch (although when I don’t, I do feel the call center is almost a waste of time) but I’ve always reached someone when I’ve needed them & I never have an issue with holds or anything like that which I LOVE! I use the secure messaging feature a lot on their app & I get a response within hours & I’ve recently had some issues with refunds that I had to dispute & I was pleasantly surprised at how easy the process was. I do normally go to the main branch so I don’t have a lot of experience or feedback related to the other branches & I have also had a situation with charges causing my card to get blocked but thankfully it wasn’t something I use frequently. There’s always room for growth & improvements but I have no complaints!”
“A great bank. The staff are pleasant & capable. They have all the services you need without charging you an arm & a leg for storing your money. Interest rates on savings are higher than other places”
“I love credit unions! They have many more options than banks do. I have had a total of 3 car loans through them, and the rates have been more than reasonable. Hours are convenient, especially at the drive through.”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“Can’t recommend bulldog more, simply the best rates in this economy on auto loans. Ended up totaling my car a month after purchasing it and bulldog worked with me to get the negative equity rolled into my next loan at the same phenomenal rate. Great communication, customer service skills and willingness to help their customers out.”