CVS, a well-known pharmacy chain, has received mixed reviews from customers. While the store is generally clean and offers good sales with a loyalty card, the pharmacy services seem to be a point of concern. Customers have reported long wait times for prescriptions, with one technician, Laura, going the extra mile to assist a customer in an emergency. The automated system for refilling prescriptions has also been criticized as being cumbersome. The store's staffing levels appear to be an issue, with only one register open at times and a lack of pharmacy technicians to handle the workload. Additionally, the vaccine appointment process was described as inconvenient, though the pharmacy technician was helpful in navigating the app. Despite these challenges, the store's rewards program and the availability of prescriptions have been praised by some customers. Overall, CVS seems to be a mixed bag, with room for improvement in its pharmacy operations and customer service.
There's always a couple people on the bunch that ruin it for everybody and they seem to have weeded out the majority of those since CVS murders to an Aetna getting better y'all
May 2026
I’ve called 4x and 4x the automated system says it’s transferring me and it disconnects me. WORST customer service! I need a drug for my dog. Literally a matter of life and death! They said it would be in this morning and it’s almost 6pm and nothing!
August 2025
Cvs has changed their policy and has denied me my medications based on the ZIPCODE I reside in. They tried to say I lived too far from my prescribing doctor (I live 2 miles away! Should I take up residency in my doctors anus?!)
