First Cash Pawn in Hagerstown is highly praised for its friendly and trustworthy staff, including Joe, Shanna, Brian, Crystal, RJ, and Calvin, who treat customers like family. Customers appreciate the great customer service, fair prices, and deals that are hard to refuse. Many mention driving from other locations just to shop there, highlighting their loyalty and satisfaction. The staff often goes above and beyond, providing exceptional service, including offering more than expected for items and even giving small gifts. Customers feel confident knowing their belongings are safe and valued. While some find prices slightly higher than online or other stores, most agree that the friendly atmosphere and great prices make it worth it. Overall, First Cash Pawn is considered the best pawn shop in the area, with staff who genuinely care and make every visit a positive experience.
Cannot recommend enough!!! Fair, honest, trustworthy, willing to work with their customers. The woman I worked with, Alyssa, was an absolute sweetheart and gave me a great deal!
June 2026
Love it here. Great people. Always looking out for me.
March 2026
Very friendly employees. They had a huge selection of cheap video games priced at $5 each or 5 for $20. A lot of other pawn shops are greedy and price their games individually, so it is nice to see that all of the First Cash locations give generous deals to their customers. I will definitely return next time I am in the... read full comment
