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February 2024 by Julie
The prices are out of control. $12.99 for a pair of sweatpants? $9 for a plastic basket? It's offensive. Seems like you could help more people if you actually priced things appropriately. Why alienate your shoppers with exorbitant prices? I understand inflation but this is well beyond that and obtuse.
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September 2023 by Amanda Smith
Amazing staff and management! Always nice to us! Great selection of toys books and clothes. New and gently used. Nothing stained or torn. Prices are coming down thank goodness. ? thanks, you have clothed my children and I've found nice toys and learning things as well. I don't ever see "junk" thanks again!
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July 2023 by Erin Oster
Always lots of things to look at in here
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April 2023 by Jane D.
Clean, Friendly staff and helpful service. Will come again
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March 2023 by Emily Hurd
They took away their public restrooms. Won't be able to come shop here with my young kids again as they don't understand how to hold their pee when they need to go.
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March 2023 by Jennifer Pannill
Not sure who manages this location but it’s very sad that on multiple occasions the inventory never changes especially in the back of the store. Very unorganized and messy for the amount of product (or lack there of). Meanwhile other goodwills lack of store square footage. This one is very empty. As for customers unable to use the bathrooms that is ridiculous. Most goodwills in Washington County MD won’t let you use the bathrooms. But everywhere else does. You could lock them and allow customers to use when needed just maybe people would shop in your locations longer. A bathroom should be provided and stop with the poor excuses as to why you won’t allow them to be used.
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March 2023 by Tom McLean
They do Not have LP vinyl records.. ?
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March 2023 by Karen Harahman
This is the largest, most spacious Goodwill I have ever seen, but there is very little in it except clothes. Very disappointing. The staff was great but there was not much to buy.
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March 2023 by Heather George
Ehhh Idk if we were being followed around the whole time or there were just that many people there shopping at the time probably the smallest and most unorganized organized goodwill I've ever been in. Which made getting thru it so much easier.. who would have thought?! Less CAN BE more :)
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March 2023 by JA Smircina
Close to interstates. Large inventory that changes often. Bring your own bags or buy one of theirs.
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March 2023 by Wanda Biser
Prices to high!!! Unable to use bathrooms in shoppers area with sign "For Employees Only " Why???? I have been to multiple Goodwills up & down the east coast. No bathrooms are closed. Most cloths over priced & have flaws. Everything is picked over.. Only one employee was nice (a young man at the counter). What has happened to kindness customer service? These issues MUST be affecting the bottom line. So sad & Very disappointed.
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March 2023 by Rp Mx
North Pointe Grand Opening!Great staff, new storeYou surely find something!
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March 2023 by Bonnie Jagger
Was ok ....Large store but you really had to search through alot of broken stuff but I found a few treasures. Employees are nice and store is spread out not cramped.
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March 2023 by BB Boring
Love this store. Pop in with my daughters at least once a month. Friendliest customer service around, always clean, and always find a treasure or two. Current "round up the change?" program helps folks facing a housing crisis.
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March 2023 by Emily Chamblee
Good selection of clothes. Employees very friendly.
