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December 2023 by Jeffrey Bigby
The staff of this bike shop is the best staff in Hagerstown Maryland that I would recommend my friend to get there part from when it comes to riding there bike and kids bike I give them a 5 star review
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November 2023 by Jennifer Park
Fantastic… I dropped in to ask questions and before I knew it my bike was up on a rack and they were taking a quick look, for free! Noticed a couple of things I had been wondering about, made some good recommendations including a very reasonable all over tune up (at half the pricing my old shop would have charged!)…VERY glad to have found Hub City Cycles since I am brand new to the area! Will recommend highly!
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October 2023 by Kayla Yeager
Justin was extremely helpful and knowledgeable. He was very friendly and took the time to talk through what I was looking for and the options he had in stock. He also went over what was available that he could order in for me if I did not want what he had in stock. Once I did make a purchase he took the time to show me how something worked and made sure I didn’t have any more questions before I left. Great shop and I highly recommend checking them out!
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October 2023 by Debra Leatherman
Very helpful and friendly. I got a flat tire on my E bike and they fixed it right away. I highly recommend them.
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September 2023 by Linda L.
I stopped in for the 1st time this week to replace the tube in my tire. The staff was very welcoming & walked me through how to install the wheel back on my bike. Extremely helpful as I would never have been able to figure it out on my own. Would recommend the shop to anyone for bike service. Thank you so much!!!
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September 2023 by Tom Clancy
The salesman enthusiastically answered all of my questions and ensured that I was making the correct choice in my purchase. I also like the free bicycle service one year after purchase. I would highly recommend Hub City Cycles for any level of cyclist.
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August 2023 by Peter Tytus
I am extremely happy with my purchase of a Checkpoint gravel bike at Hub City. The team was flexible and worked with me to trade some older bikes to get a credit and clear my garage. I have been a customer for many years and I always leave with my expec tations exceeded.
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August 2023 by Matthew Buhrman
I trust them to exclusively stock, sell and recommend high quality bikes and gear.
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July 2023 by Michael Centner
Justin the owner is very knowledgeable. Settled on two bikes already in stock. Brought one back for a larger size. No issues with the purchases at all. Great team they have.
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July 2023 by LINDSEY ROBERTS
The entire staff is so friendly and willing to help you in any way they can. They service our bikes in a timely manner. The staff has helped me out a few times in an emergency fixing my sons bike right on the spot. We don’t take our bikes anywhere else.
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June 2023 by Sandra V.
Best customer service! They did some maintenance on my bike right away, and then made some really good suggestions and alterations that I was not aware of. Would highly recommend!!
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May 2023 by Steve Sitter
Stopped in to pick up a pair of gloves for my son. After working with staff members, we also found a pair of shoes that he absolutely loves. The staff is friendly and knowledgeable which is a huge plus! They took their time to be sure we had answers to any questions but never felt pressured. I spent some time looking at repair stands as well, and feel that I know what I will be purchasing when I’m ready. Thanks!!
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May 2023 by Sheri Villafana
Always very helpful, knowledgeable, and patient while answering all of my questions. Top notch service!
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May 2023 by Chris Crabtree
Great prices and amazing service.
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April 2023 by David Stottlemyer
Exceptional customer service, professional yet understanding of my cycling needs. I needed to have my bike completely refurbished replacing some components and upgrading others. Although I do not own a Trek bicycle it was obvious that the personnel at Hub City Cycles are very proficient in their craft and they returned my five year old hard tail in better condition than when I purchased it new. They have earned a customer for life as a result. Thank you Hub City Cycles for a job well done!
