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May 2023 by Matthew Bledsoe
First time ever not doing my own taxes and it was worth every cent to have someone else deal with it for me! They did their job very well and I am very happy with my return!
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May 2023 by tammy tagg
My taxes were done in an hour and she was very polite and patient, she checked on a few things, very thorough.
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April 2023 by Kourtney Gray
The lady at Garlandgrove location in Walmart was extremely helpful knowledgeable. My Taxs was done the same day. I was able to sign them. She gave me as many deductions as possible. She even helped me out for getting the most Taxs back next year how to ask my two employers to up my federal deductibles each pay to get the most back at the end of the year. I filed with Jackson Hewitt way back in 2015 bc how little I made at the time went with someone else for a few years bc it's a little pricey but worth it I'm glade I came back to using them again.
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April 2023 by Mark Koster
Friendly, efficient and professional service. Jessica went above and beyond to ensure we got excellent service for a great value. She is very knowledgeable and we left with all the information we needed.
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April 2023 by Becca
Tax preparer Katy was fantastic and I would rate *her performance at five stars*, but Jackson Hewitt’s pricing for tax preparation was entirely too expensive for personal tax preparation.
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March 2023 by Oak Life
Ms Katie was very nice and professional,she went above and beyond to help me do my taxes and answered any questions I had to make me feel comfortable on behalf of Jackson Hewitt,I don't have any regrets walking into Walmart in Hagerstown MD where I met Ms Katie.Thanx so much.
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March 2023 by Phillipa Stone
The preparer told I would receive $3,483.05 after she subtracted the filing fee of $562.95 which she lied and said that was the cost after the discount. After I told her to cancel it because the fee was too expensive she called her supervisor and told her that she forgot to give me the discount and list me as a new client. I was in shock how quickly her lie caught up with her. I now realize that what people they do to trusting people, lie about discounts! However, I watched the supervisor took over her screen from her end and inputted me as a new customer and applied a $200.00 discount which brought the filing fee down to ” $392.00", which changed my IRS refund to over $3,600 which by the way is separate from the $400 plus state refund. What amazed me in all that she took my account info for a direct deposit and end up with a check for $3,255. The are not honest people to do business with and I wish I read the reviews before I went there. -0 star is still too much to give them!
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February 2023 by Ashley Tubbs
Pam was wonderful we have been using her for about 5 years.we have 4 kids that she loves to see every year and our taxes are somewhat complicated. We have been Jackson Hewitt clients for 13 years and she is someone we trust with our taxes. Thank you so much hope to see you again next year❤️
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February 2023 by Runic Guardian
Fast, friendly, and competent.What more could you ask for?Reasonable pricing? Why yes.. yes it was.I was given the time and attention of a sit down appointment, even though I was only a drop off.I am quite happy with the service provided and will be returning in the future.
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February 2023 by Valarie F (Val)
We have always had such a pleasant and wonderful experience at Jackson Hewitts tax’s office and this year Pam was a very nice person woman who helped us understand and get our taxes done fast and we left their very happy
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February 2023 by Christina Teets
Pam was absolutely wonderful. I called to get a cooperation number to file a complaint on another jackson hewitt and Pam told us to come in and she would take care of us. We showed up and she took all of our paperwork and had us in and out in the matter of 45 mins. We have found our new tax preparation person. Thank you Pam for all of the help and making what could have been a miserable experience into a very pleasant one. We truly appreciate everything.
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February 2023 by Antwan Butler
I Had A Great A Experience Filing My Taxes With Pam She Made Sure I Understand What I Was Getting Back And Why. She Made Me Feel Very Welcome I Am Very Thankful For That And I’m Will Be Back Next Year
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February 2023 by Rilan Hoke
I had my taxes done with an amazingly kind and fast and efficient lady named Mrs Pam she was so fast it was done from beginning to end in less than a half an hour she explained everything so well and was very informative and amazing
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February 2023 by ACB Creations (The Crafty Queen)
Pam was great, she made sure I know everything about my returns, how to file, what age will I nolong be able to came my child, if I could file head of household, and what it means. She answered all my questions and was very friendly.
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February 2023 by Matthew Preister
This tax service is awesome and the people that work there my tax preparer was pam she was so helpful and had so much advice and really knew how to take care of you I'm so grateful for Jackson Hewitt