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January 2024 by Amanda Rearic
Great selection! Very helpful associate. Was able to order the shoe we wanted, that wasn’t in stock, and have it sent to our house with no shipping costs.
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December 2023 by april gelsinger
Just want to say a special thank you to the team at the Hagerstown, MD Valley Mall location for answering the phone when I called in search of the Tasman Ugg slippers and giving me good news that a shipment had been received today and they had what I was looking for. They even offered to hold them for me as I was already on my way there. So grateful for friendly service during the Holiday's. My kids are going to be so happy.
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November 2023 by Kim Easton
They had the UGGs we were looking for and my daughter was super excited!!
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June 2022 by Oliver Scott
Place was forced to stay open during an active shooting. Everyone working there was scared for obvious reasons. Whoever the district manager is that told them to stay open deserves to be homeless
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June 2022 by haylee scholl
they made the store open during an active shooter. absolutely disgusting and heartless from the journeys team.
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April 2022 by Carl Jen
The sales associate was WONDERFUL!!!! She didn’t get frustrated or anything when my son was so excited seeing a lot of items he wanted! She was so helpful!!!
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September 2020 by Mary Ann Winters
the clerk Zack was extremely polite and very helpful
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July 2019 by Kayla Donnelly
The associate provided wonderful customer service and the store was organized! I just wish certain brands had a larger selection.
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January 2019 by Marie D.
I have never had such bad service in my life. We walked in and asked about a pair of Vans in size 10. The guy working there said that he would have to check. After 15 minutes of waiting he came out and proceeded to help another woman. He never alerted us to our status but brought out 7 pairs of shoes for her to try on and then proceeded to stock shelves. We decided to leave and gave our business to another store. Never again