-
November 2023 by Yonal Delarosa
We appreciate their honesty and professionalism. I personally appreciate them For not pushing to replace parts, that doesn't need replacing like other shops. Thank you
-
October 2023 by L M
The people were friendly and helpful, and I was initially going to have them also do all the work needed done on my van, but after getting home and realizing that I was charged 17.50 for "shop fee" for supplies used and stuff for a battery they didn't even install. I understand the shop fee so that they don't have to nickel and dine you over screws and whatever else but why they would charge it on a part that doesn't even need any extra parts even if they had been the one to put it in. Super shady billing practice that seems more like it belongs in a slimy used car lot.
-
October 2023 by Sabrina Hartman
Quoted and paid over 300 less than the dealership. We love Keplinger's. Honest and quick mechanics. Very nice customer service.
-
September 2023 by Peggy M.
Although this review is late, we find it very important to us that we acknowledge a wonderful company. on August 31,2023 we broke down on Route 70 just outside of Hagerstown. As we are from out of town we didn't know who to call. With great luck the kind tow truck driver took us to Keplinger's Automotive Center. After checking the car it was discovered that we had a hole in the radiator which could be a very long time consuming repair. The four mechanics in the shop had all finished their jobs for the day, (it's now 2:45). All four jumped in and repaired our car, checked everything and sent us on our way after only 2 hours! The kindness they showed us along with the expert work done for "out of town people" was beyond anything we could have hoped for and the price was very reasonable, if we lived in that area it would be the only place we would get service on our car. Thank you!Frank & Peggy Metzbower
-
August 2023 by Jeannine Yesko
I won't take my car any place else. Very knowledgeable and professional. I will recommend this business to anyone!
-
July 2023 by Daryle Mosby
My daughter and I were traveling home to Ohio when we somehow got a nail in a tire. Scott took our car in right away and repaired the tire. 30 mins and we were on our way. SUPER FRIENDLY AND GREAT CUSTOMER SERVICE! If we lived in the area we would definitely give them more business!!
-
June 2023 by Pete Cartwright
Have been my mechanics for 30+ years.They are very thorough, and do a great job.
-
April 2023 by Faye L.
Great Service. My daughter & I pulled in without an appointment. We had a low tire pressure light on in the middle of a long trip. We tried a convenience store pump without success. Keplinger's fixed our low tire pressure light along with checking each tire pressure and didn't even charge. We were on our way quickly. We tried to tip the person who serviced our car and he politely refused to take it. We left back into the mountains of western Maryland feeling confident that our car was safe.
-
March 2023 by Jason Mellott
As always, great service and an honest assessment and recommendation of service for my car.
-
February 2023 by Vicki V
So,I was referred to this place by my work,and I couldn't be any happier.If they had more than 5 stars I'd rate it higher.Theyre very nice and very efficient.Yes they are a bit expensive,but,I couldn't ask for anything more from them in regards to their service.Also the lady barb at desk is also a pleasure to talk with and figure things out before getting work done.I'm very happy they got my part in got me in and out thankfully and now my car is purring and not so hateful sounding.Thanks again for your excellent service
-
November 2022 by Hope Myers
My boyfriend & I brought his 2012 Sonata in, it had trouble starting for months we were jumping it constantly. Check engine light came on saying map sensors and abs so we brought it in to get an estimate. We knew there was an issue with the drivers side door sensor & the light was messed up didnt always shut off but our old mechanic never thought anything of it the hundred times he tried to solve this issue so we ignored it. Well just as we suspected, that was the issue all along. It was staying on draining from the battery. They got it fixed same day without it costing us an arm & leg! Ty ty !!!Service: Battery
-
November 2022 by Rick Tehansky
Took me in same day for a trailer inspection which I needed ASAP. It was all good until I went to get my tags. They wrote down 1 incorrect VIN # on the inspection report which caused me a 2 day delay in getting my tags. Honest mistake, good people, but caused me a major delay headache ☹️
-
October 2022 by Chris K.
Took car in to get second opinion on coolant leak. Not only did they save me money but did it with great customer service. Scott went above and beyond to get my car done on time after the dealer delivered the wrong part. Plus I like the fact they use OEM parts. Will be returning for any future automotive repair/maintenance needs.Service: General repairs & maintenance
-
October 2022 by Karl
I enjoy taking my car to Keplinger's and feel that they are fair in the work they do and pricing. Definitely my go to place in the Hagerstown area.
-
September 2022 by Craig M.
Was excellent in fixing our car!! Very transparent with the work that needed done!! Very pleasant to deal with!!
