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June 2023 by josh bussard
Top notch service: I've been using this facility for over 6 years, and i love it. They always contact you first if somthing went wrong with your card. The area is always clean with no trash or clutter. It's a little hard to get a unit here latley, but still the best in town.
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January 2023 by Chris Stock
Great prices and very helpful management.
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December 2022 by Tiffany Jovel
The owner is not very professional. He is rude and has tried to run my card and charge me for 2 months after I moved my items out of the unit which was already paid up. Also, he raised the rental unit price after only having it for a few weeks. The units are disgusting and filled with mice that destroyed over 1k worth of items, and when we brought this to the owner's attention, he replied "I'm not held accountable for damage to property." We will not be doing business with him again, nor will any of our friends and family. I would highly suggest getting a storage unit somewhere else if you value your items and keepsakes.
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May 2020 by Amber D.
The individuals that run this storage business are extremely unprofessional and dishonest. I was charged an extra month, after being told by the owners to drop the key off in the box before the first of the month. I still was charged, even though I had dropped the key off days before the month started. I contacted the owner, explaining that I did what I was told and he became hostile and stated that he had no proof that I dropped the key. He was very dishonest stating that he checked the mailbox every day and the key was not in there. He refused to look at the videotape and continued to hang up on me. Not to mention there are other nicer, cheaper, and friendlier storage units here in Hagerstown.
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August 2019 by Martha Stone
Reasonable prices.
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June 2019 by Laura Giffin
Very clean
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November 2015 by Me2 Straitiff
Wonderful Owners, Reasonable prices, Great Location