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December 2023 by Tom T
Best pharmacy around great customer service with zero wait time . You can’t find a better pharmacist than John or a better team then his techs I don’t understand why people still goto CVS when you can find people that actually care across the street .Pharmacist by the name of Penny is not pleasant and does not go out of her way for anything . She is extremely rude and if it weren’t for John I would switch pharmacies completely . Martins corporate please adjust her attitude
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October 2023 by Anna Harper
I've had mixed experiences with the customer support staff. The pharmacists are wonderful. Today I called because my doctor wanted their fax number and Angela wouldn't give it to me. Not at all an issue with Walgreens so I'll move my prescriptions there. My doctor is a one woman operation so she didn't have time to call.
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July 2023 by James Landry
This place had roaches ?
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May 2023 by Mark
Always have my prescriptions and the staff is super nice and helpful
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January 2022 by Beverly Knode
The people at the pharmacy have always worked hard to fullfill all my needs where my prescription's are concerned. They've always went above and beyond. I've been going here for over 10 years. In my opnion these are some great people that work in the pharmacy.
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May 2021 by Guillaume Bertrym
I've had a similar experience to the last person reviewing at this pharmacy regarding customer service. My complaint is not with the Pharmacists. They always seem professional and hardworking. My complaint is strictly based upon the unprofessional and rude behavior of the Pharmacy techs.My prescription was due to be filled at the end of April. I received a text prompt. After replying to the text prompts,. I received a message stating that my prescription will be ready for pickup in a week.When I came to get my prescriptions, the Pharmacy tech who assisted me had an unpleasant demeanor. In a annoyed tone stated" well we don't have anything for you, what are you looking for?" Well..I can't imagine I was looking for Aluminum foil. In short, I could barely hear what she was saying as she was fixated on the computer screen and wasnt facing me when speaking. But the gist of what she was explaining was that I needed to follow up with my doctor as the prescription had 0 refills left. ( I understand that completely)In short, after 5 years of having my prescriptions filled here, I will be going elsewhere from now on. I understand that the pandemic has affected everything. I know many retail workers are working hard to keep shelves stocked. But I was never unreasonable with this Pharmacy tech. I am always courteous as I also worked in a grocery store setting during the pandemic and understand how impatient the general public can be.To boot, the technician was rude to my mother, who I asked to pick up my prescription later for me as she was in the area. I never received any notification my prescription was ready.
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April 2021 by Nicole Ray
I never usually leave 1 star reviews but they need to reevaluate their customer service for this location. I went to go pick up my medications (which I’ve done here many times, but it had been several months since my last refill). I got a text that my meds were ready. One of the pharmacy techs asks me if I have insurance, which I thought would be on file, so I show her my insurance card. She looks really hard at my card and gets frustrated, tells me she doesn’t “know what she’s looking at or what to look for” when she sees my insurance card. So she shows my insurance card to the other tech who seems to know what to look for, and starts looking up my info. She then tells me I’ve never filled my meds there before so I can’t have them. I of course told her yes I have, just not in the last couple of months, then I notice the first tech starts mumbling under her breath and rolling her eyes at me. The second tech replies “then something changed with your insurance then, I don’t know”. Okay... so am I not getting my medication because I’ve allegedly never filled them at this location, or is it because my insurance changed? They had terrible communication with each other and myself the entire time. I received eye rolls, sighs, and groans during my visit. I also work in customer service and am very understanding when they can’t fill a request due to something out of their control, however I’ve never dealt with staff so blatantly rude and insensitive to a client, who was just as confused as they said they were. It took them an absurd amount of time to figure out that they couldn’t give me my meds for whatever reason. I walked out balling over how they treated me. I called my doctor AND my insurance company that day and NOTHING had changed with my policy. Not surprising. So I will be filling my scripts through express scripts from now on, and will be never going back to this location if I can help it. Corporate, put your staff through sensitivity training, and please teach them how to read an insurance card. :)
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March 2021 by Lewis Adkins
We ordered a cake as you can see the paper was correct the cake was misspelled and overall poor the girl helping me was in a rush The manager thanked me for telling him and that was it. The store has gone downhill since it’s remodel
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March 2021 by Danny Biondi
I've been going to martins for years, they have everything you need, the deli is very clean they have everything u could want from boars head and they will go above n beyond to help you. The general store is clean, the staff will check on you if they see you need help n they won't ignore your needs like Weis. Absolutely love this place
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November 2020 by Lara Shepherd
Helpful staff, clean store, great pick up program!
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August 2020 by Steven Scrugham
The staff are great and they always let me know if a new medicine will enteract with medicine im already on
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July 2020 by Sharon Wright
your Martin's direct shoppers should wear their mask correctly
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March 2020 by Jeff Bryant
A huge, huge thank you to all the staff at Martin’s. Just came back from the early opening to accommodate people 60 and over during these strange times. Everything was completely and professionally handled very smooth and actually spent less time than I normally do on my weekend shopping. Regardless of when you shop, give a word of thanks to all the folks there who work extremely hard to make life easier.
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September 2019 by Dave Hluchy
Pharmacy staff very helpful. Meats are good quality. Most store brand items are acceptable. Most produce good. Bakery items good.
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April 2019 by Sheyenne Nicole
Love shopping at Martins