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January 2024 by Demya Amis
Online they say they service transmission. I scheduled an appointment for Sunday saying what it was for and drove across town just for them to tell me they don’t and won’t try to look and find the problem…
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December 2023 by Kamal Anand
Tommy, Howard and Chris were fantastic!!We were on way to Pittsburg from Virginia and had a flat tyre. They fixed it up in no time. Extremely grateful for their quick assistance. All the staff are wonderful. Enjoy the donuts, guys!
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December 2023 by Gregory Culler
Went to them for a tire repair yesterday. There was a screw in the tire that they said couldn't be fixed. Said it was in the sidewall and the tires where worn out I looked at the tire and found they where trying to sell me tires I don't need and the tire could be repaired. So I took it to a trusted service center and was fixed. Nothing short of trying to Rip us off!!!
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November 2023 by Terry Stotelmyer
I walked in and explained that I wanted a more aggressive tire on my suv than what was installed factory. The tires that were shown to me seemed to meet my expectations. My tires had to be ordered. When the tires arrived an appointment was scheduled. My tire were installed quickly and professionally. I'm very pleased with the look of the tires and even though they are more aggressive they still don't make any noise. I'm very satisfied.
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November 2023 by Julie E.
Very rude people with no people skills. we made an apt online and when we arrived they said they could not help us. No explanation, just a blank stare.
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October 2023 by Ben Stewart
Sisters car would not start on 10-17-23. Had vehicles towed and given quote for tech analysis. Given quote on car repair on 10-18. -23 of around $920 to replace sensors. Picked up car on 10-19-23 and payed $915. Car.would not start on 10-20-23 with same problem as if technician only reset computer on car and did not fix problem. Towed car again to same location on 10-22-23 and was told it was likely a defective part (?). Pretty sure front manager lied about defective part and I am not sure they can actually make repair. Now I am out $1100 for tow and repair and I am not sure my sisters car will be repaired.
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October 2023 by christopher cunanan
From the reception You will know if the service in this shop is bad. when you call and they pick up just to say please hold and never come back to you. So don't bring your vehicle here,this kind of attitude is a bad sign for customers.
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October 2023 by Kathleen Pyne
I came in with a cracked undercarriage Mr. Tire went above and beyond to assist me with this and another issue. They were hospitable, kind, and provided good service.
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September 2023 by Shelley Grams
In addition to charging almost $50 for fixing nail in a tire, the person didn't know what he was doing. He acted like he was new to the job. He kept stopping what he was doing and asking other people questions. He would then wander around like he didn't know what to do and finally go back and try again.After witnessing him taking the tire off a second time we went to the front desk and requested a different repair person. They refused and said he had plenty of experience.Two hours later the tire was fixed by another repair person. He only took 10 minutes to fix it.Glad we do not have to rely on this shop for repairs.
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September 2023 by Susan Williams
Great service! Kyree was awesome... friendly and efficient. Service was done in the quoted time frame for the same price I was quoted. Will definitely go back! Thank you!
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August 2023 by Starlotia Hutzell
Yeah go in to have all 4 of my tires put on my truck (which took them 2 hours to do after making an appointment) and have them put the old tires in the bed (I had to go back in to tell them). When I go pay the bill they proceed to tell me that I need my wheel bearings replaced which I don't cause I just had them replaced a few years ago and there was something missing in my front end which there isn't. I definitely won't be back. FYI just because I'm a woman doesn't mean I don't know what I'm doing.
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August 2023 by Tj Bibbs
I got a tire replacement. I was about 10 mins late but Kyrie understood and was respectful. He was super helpful in finding the right tire for my vehicle and I highly recommend him and the establishment for vehicle needs.
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June 2023 by Avonlea Savage
Just went here as a last resort for my brakes squeaking and they fixed it with lightening speed!!! Ended up being the clip for the break pads being too long so they shaved it down! Thank you guys so much? not to mention they barely charged me anything i wish i knew about how good they were sooner
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May 2023 by Pisces J.
my car had broke down, it was towed to mr. tire, i was told it was an exhaust manifold on 1/1/2023, i was present, i was told it would take a couple of days to get the part, then i was told the camshaft was broken, i asked the older man is this normal, he told me no, and that it would cost around three to four thousand dollars, i towed it back to wv where i live, to automax in wv, my daughter took a picture of how the motor was taken apart and not put back, also there was a rag left in the engine, the people at automax said that how it looked when they checked it out, i informed the finance company and sent them the picture of the engine, so that they would'nt think i did it, they was nice enough to let the car sit there without charging me for it, which is a mitsubishi outlander sport se 2018
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May 2023 by Gregory Pagonis
I had a tire blowout on a Friday evening. Mr. Tire was open later than other stores and able to fit in a tire change last minute before closing. Their work and customer service was a lifesaver and saved my weekend plans. Highly recommended.
